Lead Surgery Scheduler

Description

Job Overview : The Lead Surgery Scheduler is responsible for overseeing the surgical scheduling process, ensuring efficient operation and optimal use of resources.

This role involves leading the scheduling team, coordinating complex scheduling scenarios, and providing comprehensive support to patients and healthcare providers.

The Lead Surgery Scheduler ensures adherence to clinical and regulatory standards, playing a critical role in patient care and departmental workflow.

Department : Business Office

Reports to : Director of Business Development

Schedule / Type : FT - onsite / hourly M F 8am-4pm

Wage : $22-32 / hr, commensurate with experience

Bonus Eligibility : Yes (Profit Sharing Eligibility)

Requirements

Essential Duties

• Provides guidance, feedback, and training to surgery schedulers to ensure accurate and timely scheduling of procedures.
• Manages scheduling for office, outpatient, and hospital-based surgeries, tests, and imaging, ensuring optimal use of time and resources.
• Communicates with patients to provide detailed information on test preparations, procedure requirements, and follow-up instructions.
• Confirms patient insurance coverage, obtain prior authorizations, and ensure all necessary documentation is completed.
• Maintains detailed and confidential records, ensuring compliance with HIPAA standards and proper documentation of patient information.
• Utilizes and train staff on various scheduling and case management software, ensuring proficiency in medical coding (ICD, CPT).
• Engages in quality improvement projects within the business office and support the office in the absence of management.
• Collaborates closely with surgeons, anesthesiologists, and nursing staff to resolve scheduling conflicts and ensure smooth operations.
• Provides exceptional customer service to patients, families, and healthcare professionals, addressing concerns and inquiries promptly.

Requirements :

• High School Diploma or general equivalency diploma (GED)
• Medical assistant diploma or certification from an accredited vocational institution or a community college course in medical assisting (preferred)
• Experience in surgical scheduling a minimum of 2 years (required) scheduling in an ASC environment (preferred)
• Experience with educating, training surgery schedulers (preferred) /
• Familiarity with Athena EMR system is a plus
• Knowledge of medical terminology including surgical procedures and terminology is required.
• Computer literate : Word, Excel, Windows

Work Environment : Combination of medical office and exam / procedure room settings. Well-lighted, well-ventilated, adequate space.

Equipment Operated : Standard medical exam / office equipment including computerized health information management system for medical records.

Physical Requirements : Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.

Must be able to lift up to 30 pounds of supplies. Occasional stress from dealing with many staff and patients.

Company Paid Benefits :

Employee HDHP Plan

Basic Life / AD&D Guardian

16 days of PTO per year

401(k) Safe Harbor Contribution

Benefit Options Requiring Employee Contributions :

• Medical
• HSA and FSA
• Dental
• Vision
• Short-Term Disability
• Voluntary Life and AD&D
• Flex Spending Accounts
• General Purpose Healthcare FSA
• Optional Protection Benefits (Accident, Hospital Indemnity, Cancer Care and Critical Illness Insurance)
• 401K
• Eligible to participate in the company's profit-sharing

Closing Date : June 30th, 2024

Boulder Centre for Orthopedics is proud to be an Equal Opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

Our hiring decisions are based solely on qualifications, merit, and business needs. We encourage diverse candidates to apply and welcome the opportunity to build a talented and inclusive workforce.

In our recruitment and employment practices, we adhere to applicable federal, state, and local laws, ensuring fairness and inclusivity in all aspects of employment.

We value diversity and believe that a diverse workforce enhances our ability to serve our patients and community effectively.

All qualified individuals are encouraged to apply, regardless of background or identity.

Salary Description $22-32 per hour, commensurate with experience