Clinic Receptionist

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the .

from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four .

residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Immediate opportunity for a Clinic Receptionst Lasting Hope Recovery Center - Psych Associates Clinic

CHI Health strives to care for you the way you care for your patients. We understand you have personal responsibilities outside of your profession and also care about your well-being.

With you in mind, we offer the following benefits to support your work / life balance :

• Health / Dental / Vision Insurance
• Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24 / 7)
• Premium Access to our Family Care Program supporting your needs for childcare, pet care, and / or adult dependent care
• Voluntary Protection : Group Accident, Critical Illness, and Identity Theft
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Matching 401(k) and 457(b) Retirement Programs
• Adoption Assistance
• Wellness Programs
• Flexible spending accounts

CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150+ clinics delivering quality care to patients across Nebraska and southeast Iowa.

Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.

Responsibilities

• Greets and directs the clients and other visitors in a prompt and courteous manner. Utilizes skills to assure satisfied clients.
• Notifies the providers of client’s arrival. Monitors waiting time to ensure the client is seen within 15 minutes of the scheduled appointment time.
• Communicates a professional attitude with clients, visitors and other hospital personnel using language and materials based on the consideration of the client’s age, cognitive / physical abilities and / or developmental needs.

Assures confidentiality of patient and other hospital information.

• Effectively triage telephone calls and prioritize the needs of the caller.
• Identify individuals calling in crisis situations and expeditiously connect caller to appropriate clinical personnel.
• Recognize the vulnerability of individuals seeking information and consistently demonstrate respectful, sensitive, friendly, professional customer service.
• Apply knowledge of CHI Health levels of care and managed care contracts to facilitate appropriate referrals for individuals inside and outside the CHI Health system.
• Maintains strict confidentiality of all client information.

Qualifications

QUALIFICATIONS : Experience

Experience

Previous experience in a medical setting preferred.

Education

High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred.

Equivalent education / experience will be considered.