Job Description
Job Description
Dermatology FO Patient Coordinator
We are GROWING AGAIN and looking for friendly, dynamic, compassionate team-members to join our organization. The ideal candidate is courteous, personable, and professional.
If you’re a problem solver with a gift for making things run smoothly and alleviating patient concerns, please apply.
We are a fast-paced, busy, general, surgical and cosmetic Dermatology, Mohs / Plastic Surgery and Aesthetic center practice in Prosper and Plano.
We are looking for experienced medical front office patient coordinator(s)s with at least 2 years experience in this or related field.
Candidates must be dependable, punctual, detail-oriented professionals who are self-starters and who enjoy and thrive in fast-paced environments.
Prefer experience in Dermatology, MOHs, General or Plastic Surgery, Ob-Gyn or Cardiology. Bilingual a plus. We use ModMed EMA for our EMR and PMS.
Experience with aesthetic services and products a plus.
We offer an awesome work environment. If you are interested in making a difference in patient's lives, enjoying your workday in an office that values and appreciates you, has a strong and fun work family feel with truly fabulous providers and working for a non-corporate organization please forward your resume and references to learn more about us.
Schedule :
- Monday-Thurs 7 : 45-5 and Friday 7 : 45-12 for full-time
- Part time / PRN schedules are flexible
- Must be available to work at either location on any day
Qualifications
- Proficient in medical administrative support and patient care
- Skilled in Modernizing Medicine (EMA & PMS) systems. Uses practice management software (PMS), patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
- Experience in patient intake process, verifying and updated demographics and insurance coverages
- Experience in patient check out process, collecting all payments due, scheduling recalls and follow ups, balancing all financial transactions
- Experience in verifying and understanding insurance benefits, obtaining referrals, and patient intake processes
- Experience in answering multi-line phone system and scheduling patients
- Demonstrate excellent communication skills when interacting with patients and staff
- Maintains business office inventory and equipment by checking stock to determine inventory levels, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, scheduling equipment service and repairs, and overseeing the delivery of supplies
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Bilingual proficiency is a plus for effective patient communication
- Experience in Dermatology, Mohs, Plastic Surgery and Aesthetic settings preferred
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