Trigyn's direct government client has a contract opportunity for Lead UX Designer in Baltimore, MD. The particulars of the opportunity are below :
Description :
The Lead UX designer will work with client, agency partners, and residents to iteratively design the website with human-centered design practices.
Roles and responsibilities :
- Own the design process and standards for the website
- Own and manage updates to the client's Digital Style and Content Guide
- Work with agency content managers and designers to identify user needs and ensure agency design and UX meets those needs
- Lead and conduct user experience (UX) research and design
- Lead design sessions to gain insights into user behavior
- Translate user insights into digital interactions
- Create personas and other design process artifacts through user research and data
- Define interaction models and evaluate success
- Develop workflows, wireframes and prototypes related to user needs
- Visually design digital graphics, user interfaces, and team presentations
- Work closely with the development team to build and test new experiences on the website
- Build trust and partnerships by working alongside agency partners
- Help grow the client's human-centered approaches and spread design best practices in collaboration with web professionals across client agencies.
Experience Required :
- Five (5) years of experience in user experience (UX), user interface (UI), and / or service design; experience in digital strongly preferred
- Deep empathy and understanding of equity and inclusiveness, particularly as these show up in technology
- Experience implementing accessibility standards in digital products
- Exceptional written, verbal, and visual communication skills
- Comfort in high-pressure, fast-paced environments and an entrepreneurial spirit
- Deep familiarity with design frameworks
- Experience leading human-centered design workshops is a plus.
- Familiar with interaction design and information architecture
- Knowledge of front-end development is a plus
- Strong organizational and interpersonal skills
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