BradyPLUS focuses on solution selling, customer education, and product expertise in key commercial market segments including hospitality, education, restaurants, healthcare and more.
We are THE destination for talent and careers. Come be a part of a growing organization and a winning team!
This position is responsible for meeting the specific and unique needs of our customers while ensuring a high level of customer service and maximizing productivity with minimum downtime.
In addition, this position will assist sales representatives in servicing customers.
Requirements :
- High School Diploma required; some college preferred.
- 1-2 years' experience in customer service environment, warehouse / distribution environment helpful.
Responsibilities :
- Provides timely and accurate information to incoming customer order status and product knowledge requests.
- Handle all client interaction, including inbound and outbound calls, requests received electronically, and face-to-face interaction with walk-in clients.
- Processes customer orders and changes according to established department policies and procedures.
- Process orders Brady Sales Representative phone in and act as point of contact regarding open orders.
- Maintain various accounts and review open orders.
- Pull Material Safety Data Sheets and copy as required for customers.
- Research customer's problems and follow through to resolution.
- Provide Admin support for management including, but not limited to, report generation, data processing, and filing.
- Other projects assigned by supervisor.
Benefits :
- Competitive wages
- Excellent Benefits including medical, dental, vision, supplemental and disability insurance
- 401k with company match
- Nine paid holidays a year
- Paid time off
BradyPLUS is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, sexual orientation, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
Job Posted by ApplicantPro
Bilingual Healthcare Customer Service Representative
A company is looking for a Bilingual Healthcare Customer Service Representative who will support inbound calls from US-based members and providers regarding health and wellness inquiries. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Insurance Customer Service Representative
A company is looking for an Insurance Customer Service Representative to support brokers and clients with insurance-related inquiries and processes. ...
Retail Customer Service Representative II
Retail Customer Service Representative II. The focus is on providing scheduling, order processing and general customer service. May train others in office and customer service processes. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a supe...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative
As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances. We are looking for Customer Service Representatives for our office. Your Responsibilities as a Customer Ser...
Customer Service Representative
Supreme Service Today has been a trusted home service company since 2005. We have customers who have been with us the whole time, and new ones we know will stick around for years to come. You're the front face of our company and the first impression for our customers. ...
Remote Customer Service Representative
As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. We're looking for a Remote Customer Service. Provide excellent customer service and demonstrate a passion for helping others. You will act as a trusted...
Customer Service Representative
High school diploma or general education degree (GED) plus 0 - 2 years of experience in the customer service or related area; or equivalent combination of education and experience. Communicates with customers by phone or in person and receive orders. Handles and resolves customer complaints and bill...
Customer Service Representative
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as our new Customer Service Representative!. Serve as the primary contact between the customer and the company, providing real-time service,...