A company is looking for a Service Desk Support professional to provide technical assistance to employees.Key ResponsibilitiesProvide first-level technical support via phone, chat, and incident / request queuesCollaborate with employees and vendors to resolve technical issues efficientlyUtilize Service Now to document, prioritize, and track incidents or requestsRequired Qualifications2-5 years of experience as an IT service desk analystFlexibility to work in a 24x7 environment, including nights and weekendsExperience with desktop operating systems (e.
g., MS Windows 10 / 11, Mac OS) and applications (e.g., Microsoft Office, Adobe Acrobat)Experience administering Active DirectoryHigh school diploma or GED required
Service Desk Support
A company is looking for a Service Desk Support professional to provide technical assistance to employees. ...
"As-Needed" Service Desk Administrator (IT Operations Support Administrator III) - SFDEM (1093)
Additional essential functions include: answer phones, generate tickets and resolve, monitor, track, and refer problems and requests to the proper group, Department, or support vendors; escalate problems as necessary to ensure resolution; follow-up on open trouble tickets and request for final resol...
"As-Needed" Service Desk Administrator (IT Operations Support Administrator III) - SFDEM (1093)
Additional essential functions include: answer phones, generate tickets and resolve, monitor, track, and refer problems and requests to the proper group, Department, or support vendors; escalate problems as necessary to ensure resolution; follow-up on open trouble tickets and request for final resol...
"As-Needed" Service Desk Administrator (IT Operations Support Administrator III) - SFDEM (1093)
Additional essential functions include: answer phones, generate tickets and resolve, monitor, track, and refer problems and requests to the proper group, Department, or support vendors; escalate problems as necessary to ensure resolution; follow-up on open trouble tickets and request for final resol...
Help Desk Support Specialist
A company is looking for a Help Desk Support Professional 2 to provide comprehensive technical support for end users. ...
Sr. Desktop Support Technician
Provide high-touch, white-glove support to executives, assistants, and staff. Provide remote/on-call support. Ability to identify areas of improvement for all services being provided by the IT Support Team. ...
Senior IT Support Technician
Computer Courage is currently searching for a new senior technician to join our growing IT support team. The technician will perform business IT services and support to our customers:. Ability to consult, plan, and execute IT strategy with clients. Provide IT services and support to Computer Courage...
Desktop Support Technician
Desktop/laptop tech support - Windows 10. Support phones, printers, wireless, VPN, etc. ...
Field Desktop Support Technician
Field Desktop Support Tech . OSI Digital is looking for a Field Desktop Support Tech II to join our team. Advanced desktop support experience- troubleshooting, configuration, software installation. The ideal candidate will have extensive and advanced desktop experience. ...
Desktop Support Lead
Supervise a team of desktop support agents, offering guidance and support during their shift. Ensure the support team adheres to established SLAs, quality standards, and best practices. Monitor and inform users on status of their support issues. Lead initiatives to improve support processes, tools, ...