Senior Group Manager Customer Success

VirtualVocations
Arlington, Virginia, United States
Full-time

A company is looking for a Senior Group Manager, Customer Success.Key Responsibilities : Lead and develop a team of Customer Success ManagersMonitor and analyze customer and team performance to inform operational changesServe as a representative in late-stage prospect meetings and coordinate Customer Advocacy effortsQualifications : Bachelor's Degree10+ years of experience in a high-growth environment, preferably in Customer SuccessExperience in the employer-sponsored health benefits spaceFamiliarity with Salesforce and Tableau;

Gainsight experience is a plusPassion for mental health and changing the healthcare landscape

15 hours ago
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