New Class starts - August 5, 2024
$18.00 / hr - 40 hours / week Monday - Friday
$500 Hiring Bonus *for eligible employees after 90 days of employment
Daytime Hours (No nights or weekends)
Location :
Training will take place at : 2600 Dodge Street, Omaha
Work location(s) will be at : 2600 Dodge Street - Omaha, 601 Galvin Road - Bellevue or 6464 Center Street - Omaha
Are you someone that enjoys problem solving and creating positive customer experiences? We have an amazing opportunity at Physicians Mutual!
Physicians Mutual currently has professional, full-time opportunities available in our Customer Service area. Inbound Teleservice Representatives receive calls from Policyowners and answer questions regarding new business, coverage available, claim status and policy changes.
Job Qualifications :
- High school diploma or its equivalent is required.
- Direct customer service experience preferred.
- Microsoft Windows and Microsoft Office skills.
- Demonstrated excellent communication skills.
- Motivated to learn and understand insurance related procedures, terminology and products.
- Ability to probe, assess customer needs and appropriately resolve issues.
- Advanced problem-solving skills and ability to handle customer issues at a high level of complexity.
- Must demonstrate reliable and dependable behavior such as the ability to follow a scheduled shift with little to no attendance concerns.
Physicians Mutual offers the following :
- Excellent compensation with bonus potential
- A fast-paced work environment with formal training
- College Assistance Program & UNO Tuition Currency
- Free on-site parking, cafeteria, and fitness center
- Employee training programs
- Paid vacations and holidays
- On-site insurance education