Enrollment Advisor (20512)

JOB SUMMARY

Responsible for the recruitment and enrollment of new students into the OUAZ residential campus by using effective enrollment management recruitment techniques and excellent customer service skills that are aligned with Ottawa University’s student centric philosophy.

Generates prospective student and new student enrollments for the Surprise Residential Campus academic degree programs. Requires personal initiative and ongoing communication with applicants to assist them in all phases of the new student enrollment process.

Responsible for achieving measurable enrollment goals and objectives. This position is based out of the Surprise Residential Campus and requires travel, and evening / weekend hours.

ESSENTIAL FUNCTIONS OF THE JOB (provide list of items which are essential to effective outcomes in this role) :

Responsible for high school visit program at all high schools in the territory in order to establish rapport with high school staff, and to meet set production goals.

Conducts educational and motivational presentation to high school and college transfer students for the purpose of influencing their decisions to pursue higher education options with Ottawa University.

• Advisor obtains leads through school visits and weekly classroom lectures and presentations.
• Responsible for establishing home interview and / or campus visit appointments and conducting in-home or phone interviews to facilitate the enrollment process with student / parents.
• Responsible for attaining a targeted level of campus visits interviews as well as securing a targeted level of applications and deposits as a result of these visits.

In addition, required to meet established new student contact rates. The advisor, prospective student, and parents or guardian will discuss at a more detailed level, the opportunities available to the individual at Ottawa University.

• Responsible for duties related to College Fairs, College Nights and other related programming including : setup and tear down of booth for events, meet and discuss program offerings with prospective high school students visiting college fairs, and foster interest in appointment / interview which leads to campus visits.
• Responsible for Community Colleges and American Baptist as well as other church affiliations (as assigned) in territory through building and maintaining relationships within these areas and seek lead generating opportunities toward new students.
• Facilitates the process required for financial aid application. Encourages prospective students to understand steps for completing financial aid, make use of online tools, explains the process and information needed to attain appropriate types of aid, and refers the student to the appropriate department as needed.
• Manages the process for decision making related to each prospective student’s entry into Ottawa University. Must have knowledge of the University organization, structure, HLC standards.

Requires evaluation of prospective student transcripts and assessment of hours that will be transferrable for each student.

Must understand programs and systems to be able to effectively assist students toward a program that will successfully meet degree requirements.

Each prospective student must meet established criteria for admissions standards.

• Maintains reports in order to track all associated activities and goals and utilizes university CRM system. Responsible for meeting individual targeted new student enrollment goals and assist in accomplishing the overall department goals.
• Responsible for the accuracy and timely entry of all data information pertaining to assigned students in student database systems.

Prepares reports as needed to facilitate enrollment objectives of assigned activity areas.

Applies and utilizes new knowledge, skills gained from learning into daily work assignments to improve individual productivity.

Shows flexibility by accepting coaching tips. Works well with management, team members, and other employees, as well as potential students.

Participates as a team member by understanding team dynamics.

• Acts in a liaison capacity with other campus departments to ensure that the Enrollment Department properly interacts with all areas affecting student enrollments.
• Participates in other duties as assigned including, but not limited to, working with student ambassadors, admissions event planning, weekend visits, phone duty.
• Other duties as assigned

STANDARD UNIVERSITY EXPECTATIONS :

• Model and encourage collaboration among University departments assuring effective communication and operations.
• Understand the University’s policies and, procedures, and exercise good judgment accordingly. Assure that University and student information is managed in a confidential and ethical manner in accordance with the University’s Code of Conduct and Ethics.
• Provide leadership through conduct, attitude, and professionalism. Represent the University to students, external groups, faculty, and staff in a way that reflects positively on the University.
• Be mindful and supportive of the overall Mission of Ottawa University.
• Exercise Inclusivity in your daily actions accruing alignment within expectations of the University’s Diversity Statement.

Qualifications

REQUIRED EDUCATION : (education based on essential job duties and requirements consistent with business necessity) :

Bachelor’s degree or equivalent.

REQUIRED EXPERIENCE : (experience based on requirements in role and are consistent with business necessity)

Previous experience in recruiting or sales position. College admissions experience preferred.

ADDITIONAL ELIGIBILITY REQUIREMENTS : List required and / or preferred certification, industry specific requirements, required or preferred use of equipment, and all necessary job skills, abilities, and knowledge competencies) Provide a list of items below :

• Strong presentation skills
• Customer service oriented with strong verbal communication skills
• Professional or heavy telephone experience
• Ability to facilitate resolution of problems
• Must possess the skills to self-initiate and manage a diverse set of activities / duties
• Accuracy, organization and attention to detail
• Ability to work effectively under stressful time sensitive deadlines
• Proficiency with a PC including, word, excel and student database systems
• Ability to work independently, making sound decisions
• Must be able to lead prospective students toward decisions and successfully close a deal
• Maintain a valid driver license
• Availability for overnight travel

WORKING CONDITIONS (Physical attributes required to perform job duties with or without reasonable accommodation - examples : sitting, lifting #, bending, driving, environmental factors or elements, noise level, stairs in a building, or other factors that will affect working conditions).

Provide a list of items below :

• Requires evening and weekend activities and events / meetings.
• Frequent standing, stooping, bending, pulling, pushing, and lifting.
• Must be able to lift 5-15 pounds at times.

TRAVEL REQUIREMENTS : Yes - Travel Required

• If YES, list type and approximate percentage : No less than 50%
• Responsible for driving students and University vehicles as part of job duties (YES / NO) : No
30+ days ago