Market Center Operations Manager

Job Description

Job Description

Are you a dynamic leader looking to join a thriving real estate company in Braselton, GA? Keller Williams Realty Atlanta Partners is on the lookout for an exceptional individual to oversee our office operations.

We need someone with top-notch customer service skills, impeccable organizational abilities, and a sharp eye for detail.

The ideal candidate will have a strong operations background, a servant leadership mindset, and a genuine passion for continuous growth.

As the Market Center Operations Manager, you will be instrumental in driving our office's efficiency and success. Your excellent communication skills will empower you to lead effectively and motivate both the team and agents.

Proficiency in Excel and technology is a must to streamline processes and stay ahead of industry trends. Join our dynamic team that thrives on adaptability and embraces change readily.

We prioritize our agents' needs, and your commitment to prompt issue resolution will enable them to focus on their core tasks.

• By fostering a proactive atmosphere with a positive attitude and an ability to anticipate requirements, you will contribute to the company's growth.
• In this role, you will cultivate a supportive and cooperative environment that aligns with our company's values. Ready to make a significant impact as a Market Center Operations Manager in Braselton, GA?

If you are a dynamic leader ready to shape the future of the real estate sector, we want to hear from you!

Compensation and Perks :

• $40,000 - $50,000 (based on experience)
• Paid Time Off
• Health Insurance

Compensation :

$40,000 - $50,000 yearly DOE

Responsibilities :

• Oversee all accounting functions on-site, including handling EMDs, commissions, AR review, and direct communication with agents
• Ensure accurate updates in Win-more and Z to C for agent splits and new coaching agents
• Manage AP invoices, CC receipts, and complete daily 4 conversations for the region
• Conduct monthly and quarterly MLS updates
• Provide agent services such as onboarding, tech setup, virtual tech classes, and monthly office meeting presentations
• Maintain office tech, social media platforms, and renew licenses and MLS board status
• Attend KWAP and regional meetings, update Command MC, and implement Smartplans for agent retention
• Handle office management tasks like payroll, employee setup, office systems maintenance, and office functions setup
• Engage in growth initiative conversations, construct projections, communicate actual numbers, and build the Market Center's value package
• Establish systems for associates' CGI goals, take minutes in ALC meetings, and consult on business-building fundamentals
• Lead support systems, oversee purchasing and maintenance of office equipment, record meeting minutes, and conduct retention care calls

Qualifications :

• A Bachelor's degree in Business Administration or a related field is preferred for this Market Center Operations Manager role in Braselton, GA, US.
• Previous experience in operations and accounting within the real estate industry is essential.
• Proficiency in utilizing KW Tech tools such as Command, Docusign, and Showing-time is required.
• Excellent communication and interpersonal skills are necessary to establish strong relationships with agents and team members.
• Attention to detail and strong organizational skills are vital for efficiently managing multiple tasks and projects.
• Leadership qualities, including the ability to motivate and empower team members, are key for this role.
• Familiarity with office management and payroll procedures to ensure smooth day-to-day operations is a must.
• Strong analytical skills are needed to review AR, make care calls regarding balances, and communicate directly with agents about commissions and escrow availability.
• Being tech-savvy and willing to provide tech classes to agents to keep them updated on industry advancements is important.
• Ability to support new agent onboarding and conduct one-on-one sessions to set up KW Tech tools and other essential systems is required.
• Proficiency in using social media platforms like Facebook for maintaining office tech and engaging with the real estate community is beneficial.
• A customer-centric approach focused on delivering excellent service to agents and clients is expected.
• Familiarity with MLS updates and licensing services for agents to ensure compliance and smooth transactions is necessary.
• An entrepreneurial mindset that seeks opportunities to enhance processes and support market center growth is valued.
• A positive attitude and a passion for fostering a collaborative and motivated work environment are essential qualities for this role.

About Company

Keller Williams Realty Atlanta Partners Barrow Jackson is a leading real estate firm dedicated to providing exceptional service and support to clients.

Located in the heart of Barrow and Jackson counties, we pride ourselves on our commitment to excellence, innovation, and community involvement.

Our team of highly skilled professionals is passionate about helping clients achieve their real estate goals, whether buying, selling, or investing.

We believe in fostering a collaborative and dynamic work environment that encourages personal and professional growth.