Front Desk Attendant

UFC Gym
Middleburg Heights, OH, US
Part-time

Benefits :

  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Front Desk Customer Service

  • Ensures that guests and members are warmly greeted and promptly assisted
  • Ensures incoming calls are answered in a professional and efficient manner
  • Ensures proper member check-in procedures are followed
  • Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
  • Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
  • Immediately reports or escalates to management any unsafe conditions or emergency situations

Club Operations and Administration

  • Keeps front desk and lobby neat and clean at all times
  • Monitors retail goals and ensures club is on track to meet and exceed assigned goals
  • Calls all past due members with Front Desk Representatives regarding late dues and down payments
  • Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club

REQUIRED QUALIFICATIONS :

Knowledge, skills & abilities :

  • Must be energetic and possess a very friendly, outgoing personality and positive attitude
  • Possess strong interpersonal and communication skills, including telephone etiquette
  • Possess a strong customer service focus, diplomacy and professionalism
  • Understands and follows oral and written instructions.
  • Able to multi-task and perform tasks with accuracy and attention to detail

Minimum certifications / educational level :

  • High school diploma or GED required
  • Current CPR / AED certification

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

21 days ago
Related jobs
UFC GYM
Middleburg Heights, Ohio

Keeps front desk and lobby neat and clean at all times. Calls all past due members with Front Desk Representatives regarding late dues and down payments . ...

UFC Gym
Middleburg Heights, Ohio

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Keeps front desk and lobby neat and clean at all times. Calls all past due members with Front Desk Representatives regarding late dues and down paymen...

Promoted
MGM Resorts International
Northfield, Ohio

The SHOW comes alive at MGM Resorts International.Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individua...

Promoted
Cleveland Clinic Foundation
Cleveland, Ohio

Concierge Medicine Practice in. The successful candidate should have excellent communication skills and at least 7 years of experience with skills and expertise in all aspects of Concierge Medicine and Primary Care Medicine. ...

Promoted
Robert Half
Sheffield, Ohio

We are offering a contract to hire employment opportunity for the role of Receptionist in the Financial Services industry, located in Sheffield Village, Ohio. As a Receptionist, you will be the forefront of our service, providing exceptional customer service, managing the multi-line phone system, an...

Promoted
America's Best Contacts & Eyeglasses
Avon, Ohio

Are you the right fit? – The Suitable TalentExperience as a Receptionist, Front Office Representative or similar role preferred but not required. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. ...

Promoted
Nivea Hospitality
Brunswick, Ohio

Join our Team = Front Desk Receptionist Staff Needed. Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at. Front desk ...

HEI Hotels & Resorts
Cleveland, Ohio

Join our hospitality team at The Westin Cleveland Downtown! Our Front Desk agent position is a fast-paced career building opportunity to positively impact our guest experience by providing a warm welcome and fond farewell while also anticipating our guests needs throughout their stay. Ability to sta...

Rae-Ann Westlake
Westlake, Ohio

Rae-Ann Westlake is looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support a...

InMotion Wellness Studio - Brunswick
Brunswick, Ohio

InMotion Wellness Studio is looking for an outgoing, organized front desk team member to help schedule appointments via phone calls and text messaging. ...