Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA , you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
What You’ll be Doing
Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.
- Issue Clipper cards and add transit value to cards using a custom Point-of-Sale system
- Respond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.
- Account for cash, commuter checks and credit / debit card payments completed during a shift.
What You Bring to the Role
- Bilingual in English and Mandarin
- Must be willing to work in the ticket booth located in Embarcadero BART station in San Francisco
- Basic excel and computer knowledge
- Cash handling experience
- Handle and deescalate customer service situations
What You Can Expect
- This is a 2 to 3 month temporary assignment. While there is potential to become a full-time position, it is not guaranteed
- 5 day work week : either a Monday Friday at the 2 : 30pm-7 : 15pm or Tuesday Saturday with the same times. There may be some required Saturday shifts of 8 : 45am 2 : 15pm
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage starting at $21 per hour plus performance bonus opportunities
Visit for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.
Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
Family Services Specialist II (Bilingual English/Cantonese)
For more than 45 years, Children’s Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Provide timely communication with other Department staff to ensure swift coordination of accura...
Customer Service Representative
This is a full-time remote role for a Call Center Customer Service Representative. The Customer Service Representative will be responsible for providing outstanding customer support and assistance over the phone. Duties include resolving customer inquiries, addressing customer concerns, maintaining ...
Remote Forex Trader Job in San Francisco, CA | Part Time
One benefit of this strategy is that our traders can work flexible hours, including in part-time and full-time positions. Over time as they prove themselves, traders become eligible to trade more and more of the firm’s capital. We are a top-ranked proprietary trading firm that allows traders to use ...
Travel Nurse RN - ICU/Critical Care in San Francisco, CA
Prime Time Healthcare is a nationwide leader in staffing Allied Health Professionals, RN Travel Nurses, Travel CNAs, and Travel LPNs. With access to thousands of Hospitals and community facilities across the country, our mission is to deliver travel staffing solutions in line with our core values of...
Customer Service (Part time) - Work from home
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. This role is entirely remote and offers full-time/Part time hours with flexibility. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, b...
Building Maintenance Custodian Part-time Hourly
South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, including 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San ...
Asset Protection Security Guard, San Francisco Union Square - Part Time
The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security ...
Customer Service Representative
Brown & Associates seeks a Customer Service Representative for our team. The firm specializes in offering small business and personal lines property and casualty insurance products to customers in the western United States, primarily in California. Provide and take pride in providing excellent custo...
Education Manager RN Full Time
Plans, coordinates, and teaches continuing education and in-service education for the hospital, including General Orientation. Minimum five years’ experience in an acute care Medical/Surgical and/or ICU/CCU setting. Education Manager RN Full Time. Kindred Hospital San Francisco Bay Area. ...
Consumer Services Coordinator - Bilingual English/Tagalog - School Age
NLACRC Offers an Excellent Benefits Package * Most positions are offered a hybrid – remote option * Flex-schedule, including every other Friday off * Robust Medical, Dental & Vision offerings * No cost for employee only plans * Various Insurance and Retirement plans * Eligibility for: * Servic...