Description
The Marriott Renaissance Hotel is seeking a creative and skilled guest focused Room Attendant to join their team of fun-spirited team members! Our newly renovated 250+ room hotel with nearly 5,000 square feet of meeting space, is conveniently located for both business and leisure travelers.
Our property is just a short drive from the world-famous Mall of America. Some of our features include a full-service modern American Restaurant concept;
featuring creatively crafted interpretations of Food and Beverage made with a Minnesota twist. Other amenities include our indoor heated junior Olympic-sized pool, whirlpool and 24-hour fitness center, as well as a recent full remodel of the property with a local Minnesotan theme.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country.
We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.
In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere.
From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.
Essential Job Functions :
- Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction.
- Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels.
- Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day.
- Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection.
- Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction.
- This role has a $1,000 retention incentive paid as follows : $250 on 90
day of employment, $250 on 6
month of employment, and $500 to be paid on your one-year anniversary.
Physical Demands :
- Lift, carry loads weighing up to 50 lbs.
- Push and pull wheeled carts weighing up to 50 - 100lbs.
- Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces.
- Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day.
Qualifications : Education :
Education :
High school diploma or its equivalent.
Experience :
Previous Housekeeping Room Attendant experience preferred.
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.
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