The Administrative Assistant works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation.
This is a full time position paying hourly based on experience!
Essential Job Function :
- Schedule, promote and support agents individually and in group settings on the Howard Hanna Mar / Tech tools with a goal of increasing adoption and efficiency
- Onboarding new and experienced agents
- Process paperwork for agent departures and transfers
- Maintain all office purchasing / supplies
- Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier / printer toner
- Manage branch floor duty / opportunity schedules
- Assist sales managers with recruiting packages
- Provide assistance to agents with copiers, computers, and phones assisting IT department as needed
- Troubleshoot agent ordering
- Submit appropriate Help Desk Tickets to receive tech support / troubleshooting for office equipment
- Assist sales manager with office social media posts including Facebook and Instagram
- New agent training including business systems / technology, paperwork procedures
- Sales meetings agendas
- Process outgoing mail and distribute incoming mail
- Other various administrative agent training and or support to sales managers with RVP approval
Transaction Support :
- Process earnest money and commission check deposits
- Co-ordinate and process files in conjunction with the TC team
Qualifications :
- Associates degree or 3-5 years branch operations preferred
- Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents and staff in person and in writing
- Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing
- Proficiency in Outlook
- Proficiency in managing social media platforms including Facebook and Instagram
- Ability to train one on one or in small group settings
- High organizational skills in managing multiple projects simultaneously
- Ability to adjust direction when situation warrants
- Work independently without regular direct supervision
- Ability to multi-task and organize such that tasks are completed in an efficient and timely manner
This is a full-time position paying between $16-20 per hour based on experience, education and office location.
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