FRONT END/RECEIVING LEAD CLERK

Receive and verify grocery vendor deliveries efficiently / accurately. Perform other functions in Produce, Point-of-Sale and Receiving that contribute to the store's financial best interests.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine / friendly manner throughout the store; assist / escort them to products, perform price checks, load / unload heavy items and help them to retrieve out of reach items.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
• Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.
• Monitor and report abnormal vendor actions and unauthorized customers / sales representatives in Receiving.
• Receive merchandise and verify deliveries for quality, count and condition against invoices.
• Log irregularities / discrepancies / shortages / damaged shipments and process credits; document vendor resolutions, post invoices and properly store documents.
• Communicate problems that may affect the integrity of the store or vendor.
• Deliver product to applicable storage / work load areas; properly handle all products to reduce waste and manage damaged / spoiled product per policy;

rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit / return-to-vendor or for disposal.

• Maintain general housekeeping / sanitation standards; keep all areas clean / clear and swept / mopped.
• Assist in responding to emergencies / potential safety hazards.
• Check and maintain equipment for proper performance; advise the store director of problems.
• Be knowledgeable of the nature / duties of every department position.
• Assist in responding to emergencies / potential safety hazards.
• Notify store director of situations adversely affecting operating performance or requiring disciplinary action.
• Comply with and reinforce all food safety, sanitation and safety regulations / guidelines / procedures and programs according to company, local, state, and federal health code regulations;

identify unsafe conditions and notify store management; adhere to all local, state and federal laws and company guidelines / policies.

• Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls;
• frequently walk, talk / hear, reach with hands / arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust / chemical fumes and varying temperatures;

occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum

• Effective interpersonal, communication and customer service skills
• Ability to work in a fast paced environment; team player
• Sound judgement / decision making skills
• Ability to read / interpret documents; basic math skills

Desired

• High school education / GED
30+ days ago