Job Description
Job Description
Job Overview
The Inside Sales position supports the day-to-day operations of the Customer Service team in promoting sales, obtaining online orders, and providing service to our customers.
Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
Grows relationships with customers and suppliers.
Essential Duties and Responsibilities
- Receives and enters orders in an accurate and timely manner.
- Works with Marketing department to develop new customers through online chat, web shop, and email marketing.
- Managing customer information in CRM.
- Provides consistent and timely follow-up on customer inquiries and order status.
- Secures pricing from vendors, coordinates deliveries, expedites deliveries when necessary.
- Effectively processes returns to maximize value.
- Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
- Provides value to customer through the sourcing of material.
- Enhances and grows relationships with customers and suppliers through frequent, meaningful communication.
- Runs daily reports and resolves customer and order issues.
- Assists customers with billing issues.
Competencies
- Excellent customer service skills
- Results oriented, engaged, and motivated.
- Time management.
- Excellent interpersonal, written, and verbal communication, reading, and customer service skills.
Education and / or Experience
- High School degree or equivalent.
- 3+ years of prior customer service, or sales experience
- Computer skills to include proficiency with Microsoft Office, Outlook, Microsoft Windows navigation.
- CRM experience preferred.
Physical Demands
- Prolonged periods of standing or sitting.
- Ability to lift up to 10 pounds at a time.
- Ability to walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
Work Environment
- Typical office environment.
Inside Sales Representative - 1977088
This position works with our inside sales team and supports customers and our outside sales personnel. Follow procedures as defined for inside sales operations. You will provide technical support and application support to our customers and outside sales personnel and support customer inquiries and ...
Inside Sales Representative
Job Title: Inside Sales Development Representative. Manage program in CRM, contribute to sales pipeline by setting appointments, following up, and tracking progress towards meeting sales goals. Collaborate with the sales team to develop strategies for reaching sales targets. This position reports to...
Inside Sales Representative
Research and develop potential new customers (excluding those being targeted by the Technical Sales Representative[s]) through selected target accounts and prospect listings developed by sales personnel within a territory , including research through industry reports, trade magazines, Zoom Info, Lin...
Territory Sales Representative (Inside Sales)
Further, a successful Inside Sales Account Manager will have the ability to identify, prioritize, and target accounts within your BOB, identify and understand client needs and requirements, develop strong relationships, collaborate, and manage multiple internal and external resources to drive a deal...
Inside Sales Representative
Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. Job Category: Sales - Inside/Call Center Pay Philosophy The ty...
Inside Sales Representative - Ophthalmic
Inside Sales Representative - Ophthalmic**. We are currently seeking an experienced **Inside Sales Representative** for our Ophthalmic Division. This is an excellent sales opportunity with great growth potential. Use best telesales practices to sell the companys products and services to prospective ...
Senior Inside Sales Representative (Account Manager)
The Account Manager for Wolters Kluwer (WK) Legal and Regulatory is responsible for sales & retention activities in defined territories to support the execution of the Wolters Kluwer Legal & Regulatory sales strategy. Own and coordinate all sales activities. Proactively pursue step-up sales to exist...
Inside Sales Representative - 1977088
This position works with our inside sales team and supports customers and our outside sales personnel. Follow procedures as defined for inside sales operations. You will provide technical support and application support to our customers and outside sales personnel and support customer inquiries and ...
Inside Sales Representative
Competitive by nature – a selling machine, self-starter motivated to win and hit your sales goals. History of exceeding sales quota. ...
Remote Licensed Inside Sales Representative
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. Our Remote Licensed Inside Sales Agent position is offered in the state of...