Job Description
Job Description
Who We Are : We are a premium branding solutions company committed to empowering brands in the corporate and collegiate markets.
Our team drives exceptional service and innovation, helping our clients make a lasting impact. With a proven track record of growth and a dedication to our core values, we’re here to provide high-quality, timely solutions that support our clients’ success.
About the Role : As a Client Relationship Manager , you’ll play a vital role in ensuring our clients’ satisfaction by responding promptly to their needs, delivering exceptional service, and fostering strong, lasting partnerships.
This role requires no prior experience, just a strong commitment to service excellence and a proactive attitude.
What You’ll Do :
- Service & Support : Act as the first point of contact, assisting clients with their branding needs, answering inquiries, and providing informed product guidance.
- Build Relationships : Engage with clients to understand their vision, ensuring they receive the best solutions for their branding needs.
- Responsive Action : Our leads are generated from ongoing demand, so you won’t need to cold call or generate new business leads your focus is on servicing existing interest with speed and care.
- Drive Client Satisfaction : Collaborate closely with clients, working as an advisor to make their branding goals a reality.
Who You Are :
- You bring 1 to 2 years of relevant experience in support, customer success, account management, sales, or similar roles.
- Analytical skills for creative problem-solving solutions.
- Excellent communication skills, both verbal and written.
- Ability to prioritize and manage time effectively across multiple projects.
- Passion for delivering fantastic customer experience and solutions.
- Enthusiasm for exploring new ideas and strategies.
What We Value :
- Commitment to Service : A passion for exceptional service that puts the client’s needs at the forefront.
- Responsiveness : Ability to respond quickly to client inquiries, reflecting our company’s value of agility.
- Team Spirit & Accountability : We believe in working together to achieve common goals while holding ourselves to high standards.
- Growth Mindset : A desire to learn and grow professionally, with opportunities for advancement in a thriving company.
What’s in It for You?
- First Year On-Target Earnings : A competitive first-year OTE of $60,000 to $75,000, with a base salary and performance-based incentives.
- Growth Opportunities : A chance to grow with a fast-evolving company, with potential for career development.
- Supportive Environment : Join a team that values collaboration, integrity, and a shared commitment to excellence.
- Comprehensive Benefits : Enjoy a competitive salary, performance-based incentives, and a full benefits package that supports your well-being and professional growth.
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