Holiday Local Manager-Charlotte Premium Outlets

Job Description

Job Description

About Us

Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

As Local Manager , you will create the magic by overseeing daily operations for our photo operations and implement strategies to drive profitability and efficiency at your venue.

The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals.

Our Local Manager Will Also

• Promote a positive, collaborative environment and maintain our core values and policies
• Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success
• Determine staffing requirements and oversee hiring, onboarding, and training of all team members
• Ensure daily operations are maintained as scheduled
• Respond to all business calls or emails within a timely manner
• Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets
• Verify DAILY bank deposits to DM, confirming bank deposit / credit card slips are w / financial paperwork
• Coach and develop team members to drive revenue, reduce cost and provide world class guest service
• Establish and maintain positive and successful vendor relations with staff at all locations
• Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability
• Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
• Ensure accurate / timely preseason setup, breakdown and securing of all equipment at your location
• Other duties required / assigned as detailed in Employment Agreement

What We’re Looking For

• Positive attitude and strong work ethic
• Team player who can work independently and understands the importance of leadership
• Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
• Ability to process sales transactions and comfortable with cash handling
• Professional attire and good hygiene are a must
• Available to attend mandatory pre-season training
• Flexibility and willingness to work during peak retail hours, such as evenings, weekends, and holidays
• Available to work a minimum of 40 hours a week or as needed

Knowledge, Experience & Skill

• At least 18 years of age
• High School Diploma Required
• Previous retail / assistant manager and photography experience preferred
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time

What Else Can You Expect

• A fun, fast paced, and passionate environment
• Career advancement opportunities
• Flexible schedule
• Referral program
• One free photo package for friends and family per staff member
• Must be used 2 weeks after the close of each season

We Work Together to Win Together

Our mission is simple : to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment.

Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success.

Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.