A company is looking for a Research Operations Analyst to enhance customer experiences with the Social Security Administration.
Key ResponsibilitiesCoordinate and oversee user experience research efforts across multiple teamsDevelop and maintain a research repository for organizing research artifacts and insightsManage logistics for user research sessions, including participant recruitment and schedulingRequired QualificationsBachelor's degree in Psychology, Human-Computer Interaction, Information Science, or a related field3+ years of experience in product development, operations, project management, or a related fieldProven experience in research operations or project coordination within a UX / CX environmentProficient in using research and project management tools (e.
g., Jira, Confluence)Ability to work collaboratively in a fast-paced, dynamic environment
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A company is looking for a Research Operations Analyst to enhance customer experiences with the Social Security Administration. ...
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