Customer Success Director at Video AdTech Platform

Grey Matter Recruitment
New York
$150K-$160K a year
Full-time

Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space.

The Company :

  • Market-leading video advertising platform
  • Rapidly expanding business, with huge growth plans across the UK, US and Europe
  • Pre-IPO with over $100M in VC funding
  • Clients : Mondolez, Pepsi, Cadbury, Nike, P&G

The Role :

The Director of Client Success is instrumental in driving client happiness and business growth on a global scale.

  • Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct)
  • Management and development of junior team members
  • Product expert; confident translating customer needs into product-led solutions

Needs :

The Director of Client Success will have a solid understanding of the AdTech and Media space.

  • Coming from an AdTech vendor, or a Media Agency
  • Experience managing Enterprise clients (brand direct)
  • Good technical understand of the AdTech Space
  • 30+ days ago
Related jobs
Promoted
VirtualVocations
Queens, New York

A company is looking for a Director of Customer Success to manage Customer Success operations and ensure customer satisfaction and retention. ...

Promoted
Persado
New York, New York

Motivation AI platform that generates personalized communications at scale, inspiring each individual to engage and act. Coach and support your team through the strategic development and execution of an account plan with a results-oriented, methodical approach that moves customers along a maturity p...

Promoted
VirtualVocations
The Bronx, New York

A company is looking for a Director of Customer Success Enablement to develop and drive programs that enhance customer experience and support retention and expansion goals. ...

Promoted
Platform at Publicis
New York, New York

The Associate Director will support our dedicated commerce team in the creation, optimization, and execution of client’s e-commerce initiatives. The Associate Director, Commerce will work as a member a cross-functional team with ownership of e-commerce strategy and activation. They will assist the V...

Promoted
VirtualVocations
Queens, New York

A company is looking for a Director, Customer Success Operations to lead a team and enhance the customer lifecycle. ...

Promoted
Nimbleway
Queens, New York

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, prote...

Promoted
VirtualVocations
Queens, New York

A company is looking for a Symphony Customer Success Director to enhance customer adoption and utilization of their product. ...

Promoted
Microsoft
Queens, New York

Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national or...

Promoted
VirtualVocations
Queens, New York

A company is looking for a Senior Director of Customer Success to lead their Customer Success team and drive customer-centric initiatives. ...

Persado
New York, New York

Persado provides the only Motivation AI platform that generates personalized communications at scale, inspiring each individual to engage and act. Coach and support your team through the strategic development and execution of an account plan with a results-oriented, methodical approach that moves cu...