Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space.
The Company :
- Market-leading video advertising platform
- Rapidly expanding business, with huge growth plans across the UK, US and Europe
- Pre-IPO with over $100M in VC funding
- Clients : Mondolez, Pepsi, Cadbury, Nike, P&G
The Role :
The Director of Client Success is instrumental in driving client happiness and business growth on a global scale.
- Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct)
- Management and development of junior team members
- Product expert; confident translating customer needs into product-led solutions
Needs :
The Director of Client Success will have a solid understanding of the AdTech and Media space.
- Coming from an AdTech vendor, or a Media Agency
- Experience managing Enterprise clients (brand direct)
- Good technical understand of the AdTech Space
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