- Operate a cash register, lottery, and scanner using correct scan or ring method.
- Maintain daily logs and status reports.
- Ability to operate equipment in location while following established best practices.
- Process customer transactions.
- Oversee and direct workflow of customer service employees.
- Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met.
- Handle customer transactions and resolve customer concerns as necessary.
- Provide training as needed through expertise and knowledge.
- Resolve complaints following established procedures, seeking management support when necessary.
- Accurately scan / ring all items.
- Handle tenders following company policies.
- Build relationships, educate our customers, and create sales.
- Adhere to all Company policies / procedures and government regulations.
- Adhere to all Company loss prevention policies and procedures (e.g., controlling waste and utilities, damaged goods, reporting theft, etc.).
- Complete all training requirements by respective due dates.
- Stocking and cleaning interior and exterior of the building.
- Accurately handle and secure all monies, funds and other media assigned.
- Ability to represent A Culture of Caring and The Pursuit of Excellence Ô through Big Y’s Firm Foundations Ô (Character, Collaboration, Personal Development, Actions & Results).
- Must project a clean and professional appearance.
- Must be a team player with a positive attitude and businesslike conduct.
- Ability to operate within Company policies, procedures, and standards.
- Ability to work a flexible schedule in accordance with the needs of the store.
- Attention to detail, accuracy, ability to prioritize and follow-through.
- Possess excellent organizational, interpersonal, and communication skills.
- Ability to learn and utilize computer applications.
- Must be at least 18years of age.
- Must consent to and pass a drug screen and background investigation at time of hire.
Customer Service Specialist
Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
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Oversee and direct workflow of customer service employees. Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Handle customer transactions and resolve customer concerns as necessary. Build r...
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Oversee and direct workflow of customer service employees. Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Handle customer transactions and resolve customer concerns as necessary. Build r...
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Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
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Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
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Whether you're providing a quick, friendly checkout experience, helping our customers get the best value for their money, or assisting with payment or exchanges, it's your job as a Cashier Part-Time associate to ensure every customer exits on a high note. We are immediately hiring for Cashier Part-T...