Senior Manager, HCP Engagement Operations (Remote)

If you are a current Jazz employee please apply via the Internal Career site.

Jazz Pharmaceuticals plc (NASDAQ : JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families.

We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options.

We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology.

We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies.

Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit www.

jazzpharma.com and follow @JazzPharma on Twitter.

The Senior Manager, Global HCP Engagement Operations - Strategic Initiatives will become a member of a high-performance team supporting all functions and regions where HCP Engagements take place at Jazz.

This individual should possess strong enterprise-wide thinking and execution mindset to simplify and enable processes for Jazz.

The individual is responsible for leading and implementing Strategic Initiatives that have a direct impact to the Jazz Global HCP engagement process.

Working together with the Global HCP engagementNOW team and Baker Tilly, our outsourced vendor, they are accountable for the effective implementation of these Strategic Initiatives that will create a seamless look and feel across the Jazz and vendor operational teams.

The individual in this role will report to the Director - Global HCP Engagement Operations and work hand in hand across different teams within the organization.

This individual will own and produce an HCP engagementNOW dashboard as well as the effective transition of the training program to Jazz Learn with the appropriate on-going support, communication and technology improvements.

This role will be responsible for advising the business on changes and managing the change management process with internal Jazzicians and the HCPs with whom we engage, ensuring a streamlined, compliant, and transparent process for Jazz throughout the entire engagement lifecycle.

The individual in this role will also partner with the Global Medical Operations and Effectiveness (MOE) team.

This position requires a qualified professional with experience working in a corporate and / or consulting setting. The candidate should have a track record of supporting business decision support, establishing processes & collaborations, being efficient and effective, and supporting organizational change.

We are looking for someone who combines strategic mindset, excellent problem solving, efficiency, natural curiosity, humility, and a strong work ethic to join our team.

The candidate should have experience working in the biopharma industry with a solid understanding of the pharmaceutical landscape.

Essential Functions

Lead Strategic Initiatives : Own Strategic Initiatives' and plan for successful implementation with positive impacts for Jazzicians and improving HCP experience.

Manage the budget process, approvals and project timelines.

Drive the Creation of an HCP engagamentNOW dashboard : drive alignment on Key Performance Indicators (KPIs) with key stakeholders.

Lead the creation of the HCP engagementNOW dashboard with capabilities to drill-down to appropriate levels (slice and dice).

Work together with IS leaders and other functions and the effective use of technology for the best data visualization.

Develop the training program and Transition to Jazz Learn : Lead the team through a successful transition to Jazz Learn, on-going support and technology improvements.

Plan for a yearly recertification process focusing on the changes and improvements.

Establish functional Partnership with Global Medical Operations and Effectiveness (MOE) team : Develop a true partnership with the MOE team to ensure continued global alignment with respect to HCP Engagements.

This includes working with the Global Medical Affairs (GMA) team.

Continued Evolution of the function : drive opportunities for continued improvement to operating model by soliciting and managing feedback from internal and external stakeholders, including HCPs.

Work with External Vendor : Manage relationships with Jazz's HCP engagement outsourced partner, who provides end-to-end process support, digital tool, and select services

Own Daily Operating Model : When needed, run day to day operating model with vendor who provides end-to-end process support, digital tool, and select services including creating a seamless look and feel across the vendor and internal Jazz team.

Oversee Enhancements and Technology Improvements : Oversee process operating enhancements by measuring performance, identifying improvements, automation, and streamlining opportunities.

Partner with Information Services and cross-functional stakeholders on system enhancements.

Required Knowledge, Skills, and Abilities

Minimum 8+ years ofrelevant experience with extensive operational experience with focus on biopharma.

Partnering & Collaboration : History of cross-functional partnering in solving business questions and ensuring input & alignment from key functions.

Quantitative and Systems Acumen : ability to lead analysis of key metrics and project manage technical systems enhancements.

Comfort with Ambiguity : Ability to work in a fluid environment and adapt project approaches as internal or external conditions change.

Project Management : Ability to plan and tightly manage multiple work-streams while balancing multiple stakeholders. Be efficient and effective operationally.

Strong Communication Skills : Excellent communication / presentation skills. Demonstrated ability to communicate effectively, and garner credibility.

Influence without Authority : Being efficient and effective in influencing peers and others in a positive manner to achieve business goals without negative impact

Strong active listening and time management skills : Able to coordinate with and support both medical and other cross-functional leaders -Required / Preferred Education and Licenses

Required / Preferred Education and License

Bachelor's Degree required; MBA preferred.

Description of Physical Demands

Occasional mobility within office environment

Routinely sitting for extended periods of time

Constantly operating a computer, printer, telephone and other similar office machinery.

Description of Work Environment

Work indoors in normal office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes

Frequent computer use at workstation

May move from one work location to another occasionally

Responsibilities may require a work schedule that may include working outside of "normal" work hours, in order to meet business demands

Occasional public contact requiring appropriate business apparel

Jazz Pharmaceuticals is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

FOR US BASED CANDIDATES ONLY

Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive.

For this role, the full and complete base pay range is : $0.00 - $0.00

Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors.

The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy.

Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.

At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan.

The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation.

For more information on our Benefits offerings please click here : https : / / careers.jazzpharma.com / benefits.html .