Managing Director

Location

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Bethesda, MD, United States

Employment Type

Full-Time

Posted on

Mar 03, 2020

Profile

REGIONAL RETAIL LEADER JOB DESCRIPTION

Job Summary

The Retail Regional Leader is responsible for the management and integration of the entire retail practice for the designated local or regional geography.

Agency leasing, occupier representation and Urban / High Street practices, along with the professionals who perform those services, are the core areas of responsibility.

The functional leader will be the face of Retail Leasing practices in that local region, coordinate closely with other Regional Retail Leaders across the Americas and the Retail Line of Business leadership team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Retail Leadership and Operational Excellence :
• Conduct Business Planning meetings with sales professionals and review and approve written business plans.
• Conduct broker debriefs on a regular basis and assist professionals in the creation of annual business plans.
• Conduct quarterly calls / meetings with all professionals to share performance and best practices to ensure / provide consistency.
• Manage conflicts of interest with clients and professionals in areas where we have service offerings that might be perceived as overlapping.
• Conduct regular debriefs calls with clients to discuss their goals, strategies, concerns, issues, etc.
• Develop and lead retail real estate educational and business development programs for junior brokers.
• Formulate and implement regional and / or national retail programs designed to team build between retail brokers in multiple markets.
• Identify potential national and / or regional retention issues and design programs and / or policies to combat those concerns.
• Advise professionals on outbound transactions including interstate brokerage requirements.
• Identify geographic and product line gaps in the retail team and recruit retail professionals to fill such gaps.
• Move up or move out historically or chronically non-productive professionals.
• Business Development :
• Develop and proactively pursue a curated list of top Investor and Occupier clients.
• Educate leasing professionals on the Retail Science platform and in recognizing opportunities to incorporate multiple services in client development.
• Advocate and encourage increased attachment of our Retail Science platform services.
• Leverage the Finishing First process to coordinate a winning pitch process on major pursuits.
• Track all client development activity using CBRE sales management products.
• Drive synergies between our research and marketing teams to create impactful deliverables.
• Maintain a complete list of Tenants in the Market and review this list at regularly scheduled specialty meetings.
• Determine current market share and available space; address CBRE market share vs competitors.
• Create and maintain meaningful and current comps databases.
• Client Facing :
• Identify and communicate market trends, opportunities and competitive threats.
• Partner with Retail leadership to produce internal and external world-class events.
• Schedule and conduct regular client meetings.
• Work with research and marketing on special reports / deliverables / presentations to clients.
• Produce rhythmic press releases promoting key transactions, themes and successful outcomes for clients.
• Lead ICSC booth organization, meetings and client-oriented events.
• Ensure the local website is current and reflects our retail brand in that local region.
• Be an ambassador for CBRE at the local level with various stakeholders.
• General LMA Management :
• Review, negotiate, and execute listing agreements and other CBRE contracts.
• Review and approve agency project marketing expenses.
• Actively recruit professionals to fill gaps and expand market reach.
• Identify and submit qualified acquisition candidates.
• Engage in specific pursuits as directed by Senior Leadership.
• Other LMA General Management duties include budgeting, financial management, client entertainment, and daily problem solving.

QUALIFICATIONS

• Minimum of ten (10) years comprehensive experience in commercial real estate or a related field.
• Strong background in managing a diverse workforce and overseeing sales, operations and expense management.
• Exceptional client service skills and ability to act in an advisory role for clients.
• Strong understanding of the industry, financial analysis, business administration, legal, human resources, marketing, business development and sales.
• Strategic thinker with ability to analyze business and financial data.
• Entrepreneurial approach and ability to develop innovative solutions.

Education

Bachelor’s degree required. Master’s degree preferred.

Certificates and / or Licenses

Real estate sales, brokerage license required.

Communication Skills

Ability to comprehend, analyze and interpret complex documents and make effective presentations.

Financial Knowledge

Advanced financial skills to review complex financial reports.

Reasoning Ability

Ability to solve advanced problems and deal with a variety of options in complex situations.

Other Skills and / or Abilities

Strong entrepreneurial and creative spirit desired.

Scope of Responsibility

Decisions made with in-depth understanding of procedures, company policies and business practices.

US Company Profile

About CBRE (NYSE : CBRE) : At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants.

As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide.

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