Sr Manager, Risk Management, Regulatory Intelligence, Safety and Compliance (RISC)

Team Vision and Mission :

Our goal is to establish Amazon as the world's most reliable shopping platform for safe and compliant products. We are committed to shielding customers from unsafe, illegal, controversial, or policy-violating products, while enabling our Selling Partners to offer a wide range of safe and compliant products.

We intend to achieve this on a global scale by, (1) Implementing a science-first approach to provide customers with trustworthy listings, (2) Creating user-friendly tools to simplify the compliance processes for our Selling Partners, (3) Actively engaging with external stakeholders to build public trust in our dedication to customer safety, (4) Disincentivizing bad actors from participating in our stores, and (5) Innovating to reduce operational costs.

This role is part of the Seller Compliance Enablement Vertical, which aims to educating, engaging and as a last resort taking account enforcement actions to drive product compliance for our catalog WW.

We also aim to proactively detect and swiftly enforce bad actors who intentionally violate them. We aim to achieve this through, (1) leveraging LLM generated seller education that is dynamic and tailored to proactive education and compliance enablement, integrated with AI-guided real-time support services;

and (2) disincentivizing bad actors through civil and legal actions deterring them from using our platform.

Required Skills

This position demands a diverse skill set, encompassing strategic thinking and in-depth analytical problem-solving. The ability to make high judgement, effective and high velocity decisions is crucial.

Candidates must excel in communicating complex technical and operational issues in clear business language and you must be comfortable performing in a highly collaborative environment and working with your peers to accomplish the objectives of the organization

Key job responsibilities

• Manage a global team of risk managers
• Accountable for establishing the vision, strategy, and implementation of all pivotal outcomes for the team
• Define, implement, manage and execute program objectives, including the tracking of metrics and key performance indicators to evaluate program efficacy and drive ongoing improvements
• Collaborate with diverse cross-functional teams to evaluate existing controls and influence technology and science teams in developing scalable seller experience tools and workflows.
• Regularly communicate with senior leadership on progress to goals, alignment with deliverables and seek support where necessary

BASIC QUALIFICATIONS

• A Bachelor's degree or higher
• Over 10 years of leadership and people management experience in a dynamic operational setting
• Proficiency in Program / Project management
• Demonstrated involvement in developing and contributing to strategic planning processes
• Proficient capability to gather and analyze data to inform business strategies and decisions
• Effective coaching and leadership skills that enhance team performance

PREFERRED QUALIFICATIONS

• Advanced degree (MBA, MS, etc.)
• Proficiency in oral and written communication, along with the ability to define technical requirements and prioritize tasks
• Capability to navigate ambiguity and adapt to a dynamic work environment and fast-paced workflow
• Proven track record of meticulous attention to detail, self-motivation, and follow-through
• Sound business acumen, demonstrated influence, and robust analytical reasoning are vital for success in this role
• Experience with extensive e-commerce platforms encompassing intricate business processes
• Proficiency in 6 Sigma and Lean Manufacturing methodologies aimed at reducing waste, preventing defects, and optimizing processes
30+ days ago