Technical Service Lead

Technical Service Lead

Job Locations US-WA-Bothell

2024-16352

Job Function

Operations / Production

Overview

This role is responsible for RMA inspection, refurbishment, and verification for NanoString Instruments, parts, and sub-assemblies.

This position will be expected to perform instrument Quality Control, troubleshooting, and repairing complex mechanical, optical, and fluidic instrumentation for multiple instruments.

Responsibilities

This position reports to the Manager, Technical Service.

Perform Incoming Inspection and Qualification testing on NanoString Instruments following revision-controlled Standard Operating Procedures

Record nonconformances and perform investigations into failures Troubleshoot, Repair, and requalify instruments in accordance with training and service manuals

Qualifications

Supporting Verification and Validation of changes of procedures and forms including IQC, Installation, Preventative

Perform incoming inspection of returned parts and instruments

• Perform decontamination, evaluation, troubleshooting, repair, and qualifications of parts and instruments
• Perform high-value refurbishment and qualifications of high-value sub-assemblies working with supply chain and vendors
• Perform Service Support tool assembly and qualification
• Identify opportunities to reduce cycle time and field failures
• Develop and implement fixates, jigs, and test fixtures as appropriate

At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $62,000 and $85,000 and provides an opportunity to progress as you grow and develop within a role.

The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position.

Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.