Job Description
Job Description
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team.
You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary.
Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude.
If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities :
- Gather financial information and generate occupancy reports for the general manager
- Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints
- Hold responsibility for the front desk budget and order any necessary office supplies
- Direct front desk operations and ensure customer service meets our high standards for guest satisfaction
- Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies
Qualifications :
- Experience with MS office and bookkeeping skills desired
- Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
- 1 year of previous experience working in the hospitality industry
- Showcase exceptional multitasking, communication, and management skills
- Must possess a high school diploma or equivalent certification (GED)
About Company
Next to the Highway 19 / I-285 intersection, our stylish suites are at the heart of the Perimeter Center business district.
We're less than a mile from Dunwoody Metro Station, linking to downtown Atlanta, and Perimeter Mall is 10 minutes away via free shuttle covering a three-mile radius.
Assistant Front Office Manager
Must have a minimum of 3 years front office supervisory experience or 1 or more years of experience as a front office manager. To work closely with Director of Front Office Operations and night staff to ensure maximum Front Office operating efficiency during the evening hours. Serving as a cornersto...
Assistant Front Office Manager
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Monitor and maintain the front office systems and equipment to ensure the...
Hotel Front Office Manager
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ...
Front Office Supervisor - The Candler Hotel, Atlanta
The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Greet and welcome all guests approaching the Front Desk in accordance with Highgate ...
Senior Account Manager - Commercial Lines - Hospitality/Hotels
Serve as Account Manager Subject Matter Expert answering questions, providing support, and developing solutions to client problems for account team. PC proficiency, including basic knowledge of MS Office products, including Outlook, Word and Excel . ...
Front Desk Manager OEM/HM
The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, concierge (if applicable). In the absence of a Front Office Manager, the Front Desk Manager will fulfill th...
Front Office Manager - Waldorf Astoria Atlanta Buckhead
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Thorough knowledge of all aspects of Front Office Operations, including Front Office, PBX, Bell...
Assistant Front Office Manager
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Collaborates with the Front Office Manager on ways to continually improve departmental service. Func...
Front Office Manager (S)
Who you are - You are someone who is obsessed with hospitality: it is quite natural for you to walk into a hotel and want to fluff every pillow you see, judge the level of cleanliness, or ask the front desk what type of system they are using. Be knowledgeable in all matters related to the safety, se...
Director of Front Office - Hotel Colee
Front desk supervisor, Assistant Front Office Manager, etc. Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations. In-depth knowledge of hotel Front Desk operations. We are passionate hoteliers eager to add like-minded people to our rapidly growing...