Workers' Compensation Underwriting Lead

Job Description

Job Description

WHO WE ARE

At ProService Hawaii, we're not just another company-we're a tribe of passionate people committed to empowering employers and their employees across Hawaii.

People are at the heart of everything we do. We know that running a business in Hawaii comes with challenges-from regulatory complexity to high costs.

That's why we're dedicated to supporting both our clients and our team, fueling the "Why" behind everything we do.

We're the largest local HR partner trusted by over 3,000 employers and 50,000 employees, providing expert HR consulting, training, benefits, payroll, risk support, and more.

We help organizations effectively hire, manage, and grow their teams with confidence. Headquartered in Hawaii with offices on Oahu, Maui, Kauai, and the Big Island, we've been voted Best Place to Work for over 17 years.

Join our diverse and resilient team, and together, we'll make an impact.

WHAT YOU'LL DO

The Workers' Compensation Compliance Lead is a hybrid role, functioning as both an individual contributor and team lead, responsible for the development and compliance of workers' compensation processes across the enterprise.

This role designs training programs and supports ongoing education in workers' compensation quoting, binding, and policy management for both Headland and external carriers.

It also oversees compliance across all 50 states and assists with underwriting for both new prospects and existing clients.

Responsibilities include :

• Lead training and development for workers' compensation underwriting, pricing, and policy support across all ProService entities.
• Oversee workers' compensation compliance for ProService and its owned entities.
• Manage annual renewals and pricing updates for outside carriers.
• Supervise Hawaii-based underwriting activities.
• Support annual excess insurance renewal preparation, renewal meetings, and carrier relationships.
• Assist with carrier placements, including quoting, Accord submissions, and binding documents. Provide guidance on codes and rates.
• Facilitate state fund and residual market placements, liaising with state insurance departments as needed.
• Support annual audits with external carriers and assist with compliance audits for the captive program.
• Contribute to other pricing and compliance functions as needed.

WHAT YOU BRING TO THE TEAM

• Bachelor's degree in business or a related field, with 5+ years of workers' compensation underwriting experience preferred.
• Expertise in workers' compensation compliance, especially in multi-state environments.
• Experience managing accounts with premiums over $100k annually.
• Proficient in Microsoft Excel, including advanced functions like Pivot Tables and lookups.
• Strong attention to detail, organization, and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to work independently and make sound decisions with minimal supervision.

Your unique background, perspectives, and experience matter to us. Even if you don't check every box, we encourage you to apply and share your story.

WHY YOU'LL LOVE PROSERVICE

At ProService Hawaii, we don't just talk about growth-we live it. We offer a dynamic, inclusive environment where your voice matters, your ideas are celebrated, and your potential is limitless.

Here's what you can expect :

• A Purpose-Driven Culture : Join a team that values integrity, collaboration, and continuous improvement. We are passionate about making a difference for our clients and our community.
• Empowerment & Innovation : We encourage bold thinking, challenge the status quo, and empower you to take ownership of meaningful projects that drive change.
• Growth & Development : With our focus on learning and growth, you'll have access to leadership development programs, mentorship opportunities, and a path to advance your career.
• Hybrid & Remote Work Options : We offer a flexible hybrid work environment for Hawaii-based candidates. We are also open to remote candidates on the U.

S. mainland, as long as you're available to work in Hawaii Standard Time (HST). This allows us to work as one team, no matter where you are.

Competitive Pay & Benefits : We believe in recognizing and rewarding your hard work. The pay range for this role is $75,000.

00 - $90,000.00 per year, depending on experience and qualifications.