Customer Service Representative CSR

Goar Endriss Walker CPA
Roswell, USA
$52K-$80K a year
Full-time
We are sorry. The job offer you are looking for is no longer available.

As a CSR you will play a pivotal role in providingexceptional service to customers through various communicationchannels including phone email and chat.

This opportunity includes a Flexible Schedule WorkFrom Home work schedule

Responsibilities :

  • Effectively communicate with both internal andexternal customers identifying their needs and resolving complexissues via telephone and electronic means.
  • Perform a variety of transactions including tellertransactions account withdrawals and balancing duties.
  • Build positive rapport with diverse personalitiesmaintaining a professional attitude.
  • Navigatemultiple computer applications while assistingcustomers.
  • Understand and recommend the bestproducts / services to meet customer needs.
  • Interact with customers via phone chat sessions andemail.
  • Respond to customer inquiriespromptly.
  • Demonstrate expertise in online andmobile banking technology.
  • Meet call centerperformance metrics.
  • Contribute processimprovement ideas.
  • Protect customerinformation and comply with regulations.

Qualifications :

  • High School Diploma required.
  • Intermediate technology skills fluency in WindowsOperating Systems and Microsoft Office proficiency.
  • Strong communication multitasking and problemsolvingabilities.

Benefits :

  • $52000$80000 per year
  • Medical Dental and Visionofferings
  • Onthejob training
  • Flexible schedule
  • Weekly DirectDeposit
  • 401(k) with match
  • Referral program
  • PrePaid Legal andEmployee Assistance Programs

Should the role pique your interest please applynow!

30+ days ago
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