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Customer Technical Support Engineer

VirtualVocations
Santa Barbara, California, United States
Full-time

A company is looking for a Customer Technical Support Engineer to enhance customer success and satisfaction through technical expertise.

Key ResponsibilitiesDeliver exceptional support experiences and resolve customer issues promptlyProvide technical analysis and troubleshooting across hardware, software, and APIsConduct training sessions to help clients maximize platform benefitsRequired QualificationsMinimum of 3 years in technical customer support with troubleshooting experienceUnderstanding of API integrations and basic programming skills (e.

g., Python)Experience with BLE or RTLS technologies is a plusProven track record of success working independently in remote teamsHands-on experience creating user guides and technical documentation

5 hours ago
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