Digital Solutions Manager

Unit Description

Sodexo is seeking a Digital Solutions Manager within Marketing to support our Campus and Government segments.

As a natural communicator and problem-solver, you thrive on Execution. You’re also an expert at deploying digital innovations and technology as you build strong, collaborative relationships.

This position will require up to 50% travel, and the candidate ideally resides in the regional area for which they will support in the United States!*

We are looking for candidates who will be responsible for :

• Execution of effective, thoughtful deployments (at scale) with a "right tech, right fit" approach with our operators in-segment.
• Serve as an Ambassador for the Everyday App, especially within assigned territory; ensure E2E successful deployment of Everyday app occurs at each respective campus;

align actions to expectations as you collaborate with, and influence key stakeholders and cross-functional areas (. Product Management teams, BTA's, Service Ops, Menu Teams, Central Marketing, Service Desk, local operators, .

• Cultivate organic growth and drive share of wallet through digital innovation execution; this includes scale of mobile commerce and average transaction value.
• Digital Innovation Portfolio Management : eCommerce, inclusive of mCommerce; manage, implement new solutions; channel IRL feedback regarding effectiveness and competitive activity in market, usability, etc.

Leads digital innovation deployment, training, troubleshooting and UX / CX of the solution.

• Digital Innovation Deployments and Business Continuity Support.
• Training & Support (regional area), Roadmap Execution, Solution Feedback, Troubleshoot, Manage Escalations.
• Collaborates extensively with team members and other departments on cross-functional initiatives.
• Enable on-site teams to operationalize deployed digital solution(s) and optimize the consumer journey on-site.
• Serve as the subject matter expert for digital innovation for internal and external audiences, presenting virtually and in-person, as needed.
• Travel Required.

Job Specifications :

Execution and Deployment Management for Digital Innovation, including Apps, Robotics, Mobile Activation, Partner Affiliates, etc.

aligned to regional support within the Segment.

The ideal candidate will have :

• Excellent communication skills, with the ability to influence at all levels; receptiveness to feedback
• Advanced ability to lead complex projects with multiple stakeholders; strong change management experience.
• Advanced ability to analyze issues effectively and resolve them efficiently.
• Exceptional organizational skills, with the ability to navigate competing priorities and ambiguity; flexible and change-nimble.
• Familiarity with B2B2C Sales Process; prior experience managing vendor and client expectations.

Not the job for you?

At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. .

Working for Sodexo :

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.

While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Functional Experience - 3 years

Sodexo is an EEO / AA / Minority / Female / Disability / Veteran employer.