AVP Reliability Engineer

Responsibilities

Ensure operational excellence. Ensure the SRE teams are able to independently drive the triaging and service restoration of all high impact incidents in order to minimize the mean time to service restoration and impact to the business.

Demonstrate end-to-end ownership.

Partner with infrastructure product teams to design and implement intelligent incident routing, enhanced monitoring / alerting capabilities and automated service restoration processes.

Take proactive measures to prevent high impactful incidents.

Ensure that the continuity of Hartford and third-party assets that support a business function are achieved and maintained.

Ensure the RE teams keep the IT application and infrastructure metadata repositories current.

Knowledge / Skills :

• System Thinking end-to-end - Broad and deep understanding of enterprise architectures andplex (backend) systems
• Strong solution architecture orientation to enable expedient troubleshooting, issue-resolution and root-cause removal in a hybrid cloud environment.
• Highly collaborative, partners with peers, stakeholders with a passion about delighting customers.
• Deep software and systems engineering expertise. Hands-on development experience with Java stack - JSP, JSF, Spring, JMS, JDBC, Web Services, Weblogic and JBOSS, Apache, .

NET, SQL, Oracle, Dynamo, NoSQL, Angular.

• Experience with XML and XSLT. Knowledge of ACORD and WTX
• Experience with continuous integration and DevOps methodologies, preferred tools such as GitHub, Jenkins, Nexus, Rally, Jira, SonarQube, Azure DevOps, AWS Code Pipeline.
• Expert with Performance and Observability tools such as DynaTrace, SumoLogic, TrueSight, CloudWatch, CloudTrail, AWS X-Ray, and related tools.
• Expert experience with performance monitoring and exposure to Dynatrace and infrastructure observability tools is required.
• Expert on new market technologies and adept at learning and adopting new models. Promotes and applies continuous learning.
• Proven experience working withplex traditional and modern enterprise architectures and systems (understand more than theponent itself).
• Expert hybrid cloud experience (private and public) across various service delivery models - IaaS, PaaS, SaaS.
• Strongmunication (verbally and written) / collaboration / negotiation skill, working in a diverse team cross business units
• People Leader and Strategic Partner - Develop and maintain a sustainable organization through the hiring, performance management, coaching and development of a multi-discipline organization, including managing strategic business and vendor partner relationships to create value for the organization.
• Lead transformational change management by championing the adoption of automation capabilities built and foster a culture of continuous learning and improvement mindset for the organization.

Minimum Qualifications : Degree inputer Science or related discipline with a minimum of 15 years of work experience in IT systems analysis, design, application development, IT Operations, and tech leadership.

Preferred Qualifications : 10+ years experience in an SRE or Multi Stack / Data Engineer Manager role

Certifications / Licenses : AWS Certified Solution Architect, AWS Certified DevOps Engineer, AWS Certified Developer, Microsoft Certified Azure Solution Architect, Microsoft Certified Azure DevOps Engineer, Microsoft Certified Azure Developer, Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), EXIN DevOps Master, Finops.

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration ofpetencies required for the role.

The base pay is just oneponent of The Hartford's totalpensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

The annualized base pay range for this role is :

Equal Opportunity Employer / Females / Minorities / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion / Age

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