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Event Operator

Pinstripes
Walnut Creek, CA
$75K-$80K a year
Full-time

Description

We are looking for talented hospitality professionals that have a passion for running events. At Pinstripes we do over 2,000 events per venue per year.

we have 13 venues across the country.

Our Event Operators act as a liaison between our Sales team, our Front of House Managers, and our Culinary team. They will ensure any day-of updates are communicated effectively to the management team and then as well to the hourly team members.

Full time employment for this role is expected, 4 days away with availability to work 12 hours a day.

The Event Operator will make sure that Events are :

  • Staffed
  • BEO information relayed to hourly team members
  • Supplies are clean and ready for events
  • Financials are ready and closed out properly

This position will also work closely with the GM on P&L line items that are affected by Events.

Requirements

GUEST RELATIONS

  • Guest Engagement throughout the event
  • Have positive engagements with your guests
  • Maintain a guest-centered focus
  • Positively interact with guests to retain loyalty

TEAMWORK

  • Maintain positive interactions with sales team members and other departments
  • Exhibit team player attitude
  • Willingness to assist when necessary
  • Communicates effectively with other team members
  • Participates in weekly sales team meetings
  • Relationship with Venue Leaders
  • Work seamlessly with Sales, FOH, and BOH Teams
  • Tools
  • Effectively and consistently using the provided tools to perform their responsibilities

IMAGE

  • Follows the image grooming guidelines that are outlined in the SOP Manual
  • Follows the image attire guidelines that are outlined in the SOP Manual

Salary Description $75,000-$80,000 / year

30+ days ago
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