The Amazon A to Z team develops tech that simplifies and improves the experience of our hourly workforce. The A to Z mobile application directly impacts the lives of associates by helping them identify the best shifts for their schedule, opportunities to pick up additional work, manage their time and get help when they need it.
We are committed to helping associates achieve the work life harmony that is best for them. We are also committed to helping Amazon acquire, train, and retain associates to fulfill Amazon’s mission to be the world’s most employee-centric company.
We’re seeking a customer obsessed Program Manager with deep business analytics and project management skills to drive expansion and adoption of A to Z, and strategic projects that support the best possible associate experience.
The Program Manager will have a solid understanding of scalable Change Management principles and practices to support effective product launch.
The Program Manager will also regularly interface with Product Managers and engineering teams to provide data-driven recommendations that accelerate product and feature adoption, solving complex business problems.
If you love working with a wide array of Amazonians, diving deep into customer experience and data, being on the front line of a high-impact global product and want to shape how tech supports our people, this is the job for you.
In this position, you'll do these things :
- Support launch and adoption of new features and for new populations
- Partner with stakeholders to define future requirements and influence the roadmap of A to Z and adjacent products
- Develop and implement pilots and experiments to test new feature concepts
- Able to influence and engage at all levels of the organization through excellent verbal and written communications
- Support business reporting for your features / populations
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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