A company is looking for a Customer Success Account Manager to enhance the customer experience and drive user adoption.Key ResponsibilitiesBuild strong relationships with customers and manage the full customer lifecyclePartner with customer stakeholders to create custom engagement initiativesAnalyze customer engagement metrics and communicate insights to stakeholdersRequired Qualifications5+ years of experience in Customer Success or Client Services at a SaaS organizationExperience in the telehealth spaceExperience managing a large to enterprise-sized customer book of businessIndependent and motivated with entrepreneurial spiritHighly organized, capable of managing multiple projects in a fast-paced environment
Customer Success Account Manager
A company is looking for a Customer Success Account Manager to enhance the customer experience and drive user adoption. ...
Manager, Scaled Customer Success
The ability to think strategically about Customer Success at scale, including how to segment customers, tailor communications, and measure impact, is crucial for long-term success and customer satisfaction. Manager, Scaled Customer Success. The candidate we choose will have experience running a scal...
AI Customer Success Manager
A company is looking for an AI-First L2 Customer Success Manager to enhance customer experiences through AI-driven solutions. ...
Customer Success Manager - Enterprise Software
Be accountable for managing contract renewal, expansion/extension, as well as limiting churn risks with existing customers with Success Planning, Customer Engagement, and Data-Driven Customer Health Monitoring and Management. Global Customer Success Manager - Enterprise Software. Through customer in...
Customer Success Program Manager
A company is looking for a Customer Success Technical Program Manager with experience in proactive complex customer management. ...
Strategic Customer Success Manager - REMOTE
The Strategic Customer Success Manager is accountable for driving lifetime value for our most strategic customers. The Strategic Customer Success Manager will partner cross-functionally with Sales, Product, Support, Delivery and Marketing to drive customer success, reduce risk, increase retention, a...
Customer Success Manager - Multifamily/PropTech
The Customer Success Manager (CSM) reports to the Senior Manager of Customer Success. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve the...
Senior Manager - Customer Success
The Senior Manager is responsible for leading a team of Solution Account Managers (SAMs), with the ability to drive exceptional customer relationships and build strong teams while also being a master motivator and exceptional analytical thinker. Partner with Customer Success (CS) leadership to defin...
Customer Success Manager
Customer Success Manager - Product Department. We are seeking a dedicated Customer Success Manager to join our team at the Federation of Italian American Organizations of Brooklyn in the Product department. As a Customer Success Manager, you will be responsible for building strong relationships with...
Senior Manager, Customer Success
In the Senior Manager, Customer Success role, you will be responsible for growing and managing a team that will own the health, retention, engagement, and adoption of our product with our mid-sized customers. Manager role in Customer Success and/or Account Management, preferably in a consumption bas...