Community Outreach Specialist

WE ARE INSIGHT :

Are you the right applicant for this opportunity Find out by reading through the role overview below.

Envisioning and implementing a holistic approach to healthcare is our goal, and our unique research and powerful solutions illuminate the path toward greater innovations for the future of health care.

Patients and families seeking effective surgical procedures, rehabilitation, and neurological treatment can trust our highly skilled and renowned surgical team.

As we provide comprehensive services at our state-of-the-art inpatient and outpatient facility, we remain driven by our basic oath to help patients heal while providing a genuine, human touch.

Position Goal

The goal of the Community Outreach Specialist is to be involved in the communities we serve and engage with individuals who do not currently receive health care services and help them find the services they need.

Responsibilities

• Increase awareness of INSIGHT and our health care services in the immediate areas of service.
• Work with existing community partners to create awareness of INSIGHT and our services.
• Look for a few additional community partners who might be beneficial in building community awareness.
• Work with the marketing department to help create any messaging needed on social media, INSIGHT website, printed materials, etc.
• Connect the immediate communities INSIGHT serves with our health care services including our chronic disease management program, women's health, pediatrics, eye care, pharmacy, etc.
• Organize, with the marketing department, a plan for deployment of a creative media plan to educate the public about our different programs.

Utilize editorial content and social media platforms to raise awareness.

• Expand foreign language resources for any of INSIGHT services. Coordinate translation and distribution of print and in-service materials.
• Serve as a point of contact for Outreach discussions for our programs.
• Promote and participate in related community events as needed.
• Help any new providers who need exposure to the communities we serve.
• Create with supervisors a tool to determine, monitor, and report the outcomes of the community outreach efforts.
• Adhere to strict procedures of confidentiality, the release of information, and data security.

Performance Requirements

• Ability to recognize and respect the cultural diversity of patients and the community.
• Recognize and respond effectively to verbal, nonverbal, and written communication.
• Able to establish and maintain effective working relationships with the public and health care team.
• Must respect the confidential nature of medical information.
• Working knowledge of standard concepts, practices, and procedures.
• Capable of using experience and judgment to plan and accomplish goals.
• Good computer skills and a working knowledge of Microsoft Office.
• Able to work within various social media platforms.
• Professional manner and appearance.
• Emotional and physical health sufficient to meet the demands of the position.
• Ability to work independently and as a team member.
• Ability to organize and prioritize tasks.
• Committed and enthusiastic about INSIGHT's mission and programs.
• Equipped to work with multicultural and diverse populations.
• Straightforward and self-assured; one who shares information readily, listens as well as gives advice and respects the abilities of others;

diplomatic and empathic.

• Creative and adept at planning, prioritizing, organizing, and following through; highly energetic and able to balance multiple competing priorities.
• A team player; able to work cohesively with others and perform related tasks effectively.
• Healthy relational skills. One who listens well, speaks respectfully and assertively, honors diverse perspectives, and is honest.
• Emotionally mature with a sense of humor to maintain balance.

Minimum Qualifications

• Bachelor's degree in Social Work, Healthcare, or related field preferred (Bachelor's degree accepted in other fields if the candidate demonstrates sufficient relevant work experience).
• Have 2-3 years of experience working with underserved populations with a particular emphasis on reaching populations outside of traditional settings.
• Seasoned experience in healthcare systems, outreach, and health promotion, including record keeping and coordination of activities and program participants.
• Excellent written and verbal communication skills.
• Organizational abilities and critical thinking skills. Logic and analytical ability.
• Ability to work hands-on with limited resources, independently or in a team setting.
• Speak and write fluently in Spanish would be beneficial.

Insight is an equal opportunity employer and values workplace diversity!

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