Sales Training Specialist

Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of "doing what is right as a human being".

Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we're a Great Place to Work... and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work since 2021.

An organization earns this distinction when its employees have expressed their trust the people they work for, have pride in what they do and enjoy the people they work with.

As a Sales Training Expert, you will be an integral member of the Channel Marketing Team, collaborating closely with the Field Marketing Team to develop and implement comprehensive sales training programs.

This role is responsible for creating and owning the sales methodology, designing training materials, and conducting train-the-trainer sessions to empower our sales teams.

The Sales Training Expert will also train Field Marketing Associates to ensure consistent delivery of the training content.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn't come around every day.

Responsibilities

• Develop and maintain the company's sales methodology, incorporating best practices, industry standards, and company objectives.
• Design, develop, and update sales training materials, including presentations, manuals, videos, and interactive modules, to support the training needs of sales teams.
• Conduct train-the-trainer sessions for Field Marketing Associates, equipping them with the knowledge and skills to effectively deliver sales training to sales teams.
• Collaborate with cross-functional teams, including Sales, Product Management, and Marketing, to identify training needs and develop targeted training programs that address sales performance gaps.
• Assess the effectiveness of sales training programs through feedback mechanisms, performance metrics, and ongoing evaluation, making adjustments as needed to optimize results.
• Stay abreast of industry trends, sales methodologies, and training techniques to continuously enhance and innovate sales training initiatives.
• Act as a subject matter expert on sales processes, techniques, and tools, providing guidance and support to sales teams as needed.
• Partner with Sales Leadership to align training initiatives with sales goals, objectives, and strategies.

Qualifications

Required :

• Bachelor's degree in Business Administration, Marketing, Education, or related field; Master's degree preferred.
• Minimum of 5 years of experience in sales training, with a proven track record of designing and delivering successful sales training programs.
• Strong understanding of sales methodologies, processes, and techniques, with the ability to develop and implement effective sales training strategies.
• Experience in train-the-trainer facilitation, coaching, and mentoring.
• Excellent presentation and communication skills, with the ability to effectively convey complex concepts to diverse audiences.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and drive initiatives to completion.
• Proficiency in instructional design principles and e-learning authoring tools.
• Ability to work collaboratively in a cross-functional team environment.

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan.

The company's portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency.

With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change.

Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably.

We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination.

Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status.

Qualified minorities, women, protected veterans and / or individuals with disabilities are encouraged to apply.