Coordinator

Role Summary :

Coordinators are mainly operational positions working in a specific area of the restaurant. Working champions of a specific store system.

Ensuring all operations directives and goals are achieved. (ie Catering, Breading, Breakfast, etc.)

Key Expectations :

• Lead and model the RSA / Daphne vision and mission.
• Lead, train, and support the 3 focus areas of the Winning Hearts everyday strategy : Great Food, Fast & Accurate Service, and Genuine Hospitality.
• Support the four components of the hospitality model : Honor, Dignity & Respect for all, 1st Mile : Core 4, 2nd Mile Service, and the HEARD model.
• Support and influence the restaurant’s overall operational and financial goals.
• Work flexible work schedules to support the restaurant’s operations and guest demands.
• Strictly adhere to all Company policies and procedures.
• Maintain a positive working relationship and treat all team members with respect while providing them with direction and feedback.
• Lead, follow up, and participate in daily / weekly / monthly / quarterly cleaning checklists.
• Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks.
• Must be certified in all Pathway Modules of the particular system that you are overseeing.

Development :

• Support a culture of recognition by presenting team members with an F Card if they exemplify the RSA / Daphne Vision and Mission Statements.
• Self-development up to and not limited to excellence trips and continuing education.

Leadership Skills

• Must possess traits that Chick-fil-A seeks in all team members.
• Character aligns with Chick-fil-A values
• Chemistry the relationship builder, coaches others to perform
• Competency results-oriented, systems thinker, quick study
• Servant Leader, team-oriented with a passion for people and world-class service
• Well-organized individual with excellent verbal, written, and electronic communication skills
• Must possess the ability to drive and manage change

Minimum Requirements :

• Minimum 1 year Chick-fil-A experience.
• Full-time availability.

Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.