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Customer Experience Advocate

VirtualVocations
Santa Clara, California, United States
Full-time

A company is looking for an ISB Customer Experience Advocate in the USA - TX - ANY CITY.Key Responsibilities : Collaborate with regional leadership to increase customer engagement and capture feedbackDefine and maintain the CX operational framework and governance processLead the design, development, and maintenance of CX processes and toolsRequired Qualifications : Successful record of driving Customer Experience strategies in complex environmentsExperience in process design, data management, and project managementUndergraduate degree required;

MBA is a plusFlexibility to collaborate across global time zonesKnowledge of the Insurance industry is a plus

17 days ago
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