Title : LeadBMC Helix Service Desk Professional
Location : Washington DC20224
Client : Departmentof theTreasury
Note : This is an onsiteposition
JobDescription :
- ServiceDesk Leadership : Lead and manage a team of BMC Helix Service Deskprofessionals to ensure efficient and effective servicedelivery.
- TechnicalExpertise : Serve as the subject matter expert (SME) in BMC HelixService Desk including configuration customization andadministration of theplatform.
- Documentation : Maintain documentation related to configurations processes andprocedures within BMC Helix Service Desk.
RequiredSkills andQualification :
- 4years of experience administering maintaining and developing BMCHelix IT Service ManagementSoftware.
- ITIL4 Managing Professionalcertification
- BMCCertified Professional certification BSc / BA inIT
- Bachelorin Computer Science or a relevantfield
Ifyou are : bright motivated skilled a differencemaker able to getthings done work with minimum direction enthusiastic a thinker ableto juggle and multitask communicate effectively and lead then wewould like to hear from you.
We need exceptionally capable peoplefor this role for our client so get back to us and tell us why youthink you are a fit.
AboutUs :
TriForce is one ofthe fastest growing companies in Philadelphia region by receivingthe award 5 times and 3 times(Ranked #) on Inc.
5000 fastestgrowing companies in the USA. TriForce Consulting Services Inc. isan established consulting services firm offering innovativesolutions to Government and Commercial sectors.
We specialize inbuilding customized software applications solutions such asknowledge management systems business intelligence data analysisdatabase support and maintenance data warehouse implementation andsupport systems architecture and systems integration for ourclients.
Our technical competencies are in Java .NET SharePoint PHPBusiness Intelligence (Cognos Data Warehouse) mobile applicationsplatforms (iPhone iPad Android Blackberry) and various othertechnologies.
We also specialize in providing resources to manageinfrastructure projects. TriForce is one of the fastest growingcompanies in Philadelphia region by receiving the award 6 times and4 times on Inc.
5000 fastest growing companies in theUSA.
4+ years of experience administering, maintaining, and developingBMC Helix IT Service Management Software. The incumbent to holdITIL 4 Managing Professional certification, BMC CertifiedProfessional certification, BSc / BA in IT,
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