POSITION SUMMARY
This position is responsible for facility-wide patient and / or staff placement operations. Serves as a liaison between both internal and external customers.
Manages data as related to operations. Performs Utilization Management functions as required by facility
CORE FUNCTIONS
1. Acts as the Command Center for Hospital. Coordinates with internal personnel and external agencies to address continual demand for patient placement and / or staffing requirements and maintains list of anticipated needs and projected resources.
2. Enters, maintains, and archives data in computer files for departments as required using multiple software platforms.
3. Identifies, resolves and communicates real and potential problems and information to appropriate Nursing leadership. Prioritizes safe utilization of resources.
4. Creates and distributes individualized ad-hoc reports upon management request.
5. Facility based position with hospital-wide impact on patient throughput. Efficiently balances requests with available resources under tight deadlines and conflicting priorities.
MINIMUM QUALIFICATIONS
High school diploma / GED or equivalent working knowledge.
The position also requires skills and abilities typically gained with 1 year of experience in a healthcare office setting, previous experience in patient services or admitting would be very helpful.
Must have medical terminology, excellent verbal and written communication skills, organizational skills and critical thinking skills.
Must have the ability to work under tight time constraints and meet deadlines while working on a variety of projects. Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Must be proficient with commonly used office software and equipment.
PREFERRED QUALIFICATIONS
Associate Degree preferred.
Additional related education and / or experience preferred.
EOE / Female / Minority / Disability / Veterans
Our organization supports a drug-free work environment.
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