Description
Do you want to be part of a team that supports USCYBERCOM's internal command IT systems, to include one-of-a-kind cyberspace operations systems?
We're looking for someone who is a solid IT Specialist to be a key contributor to that team.
You will :
- Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs
- Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure components
- Maintain a log all incidents and requests
- Provide a positive client support experience
- Monitor systems and peripheral equipment, system processing, and error listings
- Perform IT administration and functions - user adds, moves and deletes, backup and restore, preventive maintenance, and upgrades
- Determine appropriate IT policies, while creating and improving upon system documentation
Requirements :
- Minimum two (2) years of experience in Information Technology
- Minimum of Bachelor’s Degree in Information Systems, Computer Science, Cybersecurity, Computer Engineering, or related discipline
- One of following security certifications (active status) : A+ CE, CCNA-Security, Network+ CE, SSCP, Security+ CE, or higher (minimum DOD 8140 / DOD 8570 IAT Level I Certification)
- Active TS / SCI + Polygraph
Preferred / Desired Skills :
- Experience with VTC scheduling / troubleshooting
- Tier 1 support experience
- Experience with JIRA and Remedy ticketing systems
- Experience with Microsoft System Center Configuration Manager (SCCM)
- A problem solver who can get in, be given a project, and use engineering skills to determine a solution
Location : Fort Meade / Columbia, MD (Customer Site - CANX)
Minimum Clearance Required to Start :
Top Secret SCI w / PolygraphThis position is part of our Federal Solutions team.Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe.
Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental.
We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace.
Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.
Salary Range :
$70,500.00 - $123,400.00Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace.
Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.
We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY!
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