Front Desk Agent (3-11)
We’re looking for a full time front desk associate with availability to work the scheduled shift of 3pm-11pm.
This individual will be able to provide customer service and act as an ambassador for our property.
This individual should have strong communication and interpersonal skills, as well as computer skills for using company software.
They should also be calm, composed, empathetic, and energetic, even during busy or stressful times.
Responsibilities :
- Check in guests, answer phones, and take reservations.
- Greeting guests : Welcome guests and make them feel appreciated.
- Check-in and check-out : Process guest check-in and check-out, including assigning rooms and giving out keys.
- Handling reservations : Take reservations by phone or online, and maintain records of guests.
- Respond to guest complaints, requests, and emergencies.
- Handling complaints : Address guest concerns and complaints.
- Answering questions : Provide information about the establishment and answer guest questions.
- Making recommendations : Suggest activities and restaurants to guests.
- Reconcile accounts including taking proper payment.
- Balance the cash drawer.
Skills :
- Previous experience in a front desk position or customer service role is mandatory.
- Excellent math skills.
- An eye for detail.
- Good problem-solving skills.
- Strong customer service skills.
- The ability to multitask.
- Strong written and verbal communication skills.
Front Desk Agent AM|PM
Radio and telephone communication between team members when necessary (Front Desk, Operator, Shuttles, Security, Housekeeping, and Maintenance). After training, knowledge of all Front Desk systems; familiarity with Reservations Department forms and procedures. ...
Front Desk Agent
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s...
Front Desk Agent
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s...
Front Desk Agent
Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. ...
Front Desk Agent
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s...
Front Desk Agent
We’re looking for a full time front desk associate with availability to work the scheduled shift of 3pm-11pm. Previous experience in a front desk position or customer service role is mandatory. ...
Receptionist
Physicians Health Alliance, a part of the Commonwealth Health Physician Network is looking for a Receptionist for our gynocological obstetrical office located on 743 Jefferson Ave. ...
Now Hiring - Receptionist
Tricia Melnichak - State Farm Agency, located in York, PA, has an immediate opening for a Receptionist - Team Member. ...
Front Desk Coordinator - Urgent Care
PURPOSE OF JOB: A non-exempt clinical position responsible for performing a variety of duties in an out-patient setting where you will be assisting providers with patient care and managing clerical, environmental, and organizational tasks.Serves as a liaison to patients, insurance companies, pharmac...
Front Desk/Dental Assistant
Come join our team as a Front Desk/Dental Assistant!. ...