Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Wellness resources
Superior medical clinics in Tampa has an opening for a front desk and back office staff. This position requires 2 years minimum experience. Interested candidates must possess a strong passion for customer service, empathy, compassion, and a genuine need to assist those in ill health.
Candidate must have a high school diploma and an MA certificate or diploma. Supperior medical clinics offers a friendly work environment, generous employee privileges and discounts and a culturally diverse enrironment to work and learn with exposure to different areas of medicine.
Part of your responsibilities will include :
Greeting patients professionally both in person and on the phoneQuickly answering or properly referring questions and issuesOptimizing provider schedules and patient satisfaction with efficient schedulingNotifying providers of patient arrivalsComforting patients by anticipating anxieties and effectively answering questionsEnsuring availability of treatment information by retrieving and updating patient recordsVerifying financial records and collecting patient charges while filing and expediting third-party claimsMaintaining office inventory and equipment by anticipating supply needs and expediting supply ordersTaking deposits to the bankMaintaining cleanliness of the front office and reception areasFollowing up and scheduling new patientsObtaining prior authorizationsAnswering multi line phone callsFollowing up on no showsFilling and light office duties