Bilingual Front Desk Receptionist - Birmingham Orthodontics

Rock Dental Brands
Trussville, AL
Full-time

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

At Birmingham Orthodontics our front desk receptionist plays a key role in making sure our patient care is first class. As a Front Desk Receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.

A few specific duties :

Patient scheduling and confirmation

Dental health records

Maintaining patient accounts

Insurance eligibility

Direct customer service

General housekeeping and maintain office stock levels as needed.

Skills

Excellent verbal and written communication skills.

Bilingual Spanish (fluent)

Extensive organization skills and attention to detail.

Ability to multi-task and manage time efficiently.

Accept constructive feedback.

Conflict resolution and problem-solving and team Player.

Qualifications : High school diploma

High school diploma

Bilingual Spanish (fluent)

2 years of office experience desired

Legible handwriting

Basic Computer skills

Qualities We Look For :

Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs.

And, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. If you offer all this and more, then we would love to meet you.

Total Rewards :

Support you Professionally : Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.

Support your Health & Well-being : flexible health and insurance options, Employee Assistance Program, and complimentary orthodontic treatments that help you and your family stay on track.

Life Balance : Paid time off and holiday pay.

Planning for the future : plan for the future with an industry-leading 401K retirement plan with matching company contributions.

2 days ago
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