Associate Technical Support Specialist

VirtualVocations
Saint Charles, Missouri, United States
Full-time

A company is looking for an Associate Technical Support Specialist to assist members with technical support for their hardware and software needs.

Key ResponsibilitiesDiagnose, investigate, document, and resolve member issues related to productsDevelop knowledge of products and common technical challengesProvide timely and professional support via phone, email, and chatRequired QualificationsMinimum of one year of technical troubleshooting or IT help desk experienceExperience with customer support tools (e.

g., Zoom, Freshdesk, Salesforce)Experience with mobile and / or data management tools (e.g., JIRA, Tableau)Flexibility with work schedule, including nights and weekendsAble to work effectively in a remote environment

6 days ago
Related jobs
Promoted
VirtualVocations
Saint Charles, Missouri

A company is looking for an Associate Technical Support Specialist to assist members with technical support for their hardware and software needs. ...

Promoted
VirtualVocations
Florissant, Missouri

A company is looking for a Technical CS Associate to provide customer support for their smart home security products. ...

Promoted
VirtualVocations
Florissant, Missouri

A company is looking for a WordPress Technical Support Specialist to provide technical support and education to creators. ...

Promoted
VirtualVocations
Saint Charles, Missouri

A company is looking for an IT Operations Technician to provide Tier 1 support in a 24x7 enterprise environment. ...

Promoted
St. Louis Community College
Bridgeton, Missouri

As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST...

Promoted
Curio Wellness
Maryland Heights, Missouri

The Desktop Support Specialist serves as a trusted technical resource to the Curio Wellness end-user community, providing (Level 1 and 2) troubleshooting and technical support with setup, installation, and maintenance for computing, office, A/V equipment and line of business software and application...

Promoted
neteffects
Chesterfield, Missouri

Hybrid position (2 days/week On-Site 3 days REMOTE). Long Term W2 Contract to Hire (12+ months) with benefits. Ability to work well independently and be proactive with task and time management. Technical Helpdesk Specialist - Tier 1. ...

Promoted
Orion Global Managed Services US Inc
Chesterfield, Missouri

Familiarity with corporate IT environments and tools. We are looking for an IT Install Technician who will be responsible for the installation, repair, setup, configuration, and upgrade of end-user devices. This is an on-site 1099 Contract role payable at $26 per hour**. This role will also assist w...

GoHealth Urgent Care
Missouri, Remote - within Mercy Market
Remote

Build relationships and trust with Peers, Market Leadership, Leads, and Staff Cooperate with technical teams and share information across the organization Assume responsibility for customer satisfaction assuring excellent relations Comprehend customer requirements and make appropriate recommendation...

F2OnSite
Town and Country, Missouri

Must have 2+ years of desktop support experience. ...