The Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our "Relentless Customer Care" policy with our online and in-store "Yes! We Have It!" customers.
The Store Fulfillment Associate position is non-exempt.
- Pick orders by locating merchandise within the store in a timely manner
- Pack items in accordance with published standards and deadlines
- Ship customer orders in a timely manner by prioritizing orders based on requested delivery option
- Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining / cleaning the store fulfillment area
- Ability to work at a fast pace, collaborate, and perform duties as requested by management
Position Contribution Level :
Entry Level
Minimum Education & Experience :
- High School Diploma or GED equivalent
- Reads and speaks fluent English
- Ability to read and adhere to all policy and procedure manuals
Physical Requirements :
- Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed
- Ability to push / pull receiving equipment weighing up to 500 lbs.
- Capable of operating a computer and other electronic equipment
- Ability to stand for long periods of time
- Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)
- Capable of twisting, bending, and stooping
- Ability to work at a safe and steady pace by using all safety equipment as directed
Supervisor :
- Store Fulfillment Lead, HR / Ops Manager or Store Manager
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