We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas.
Job Summary
Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately
Job Specific Responsibilities
Daily assignments may include but are not limited to :
- Collects all pertinent information to register patients for exams or test
- Schedule exams / Coordinate multiple modalities schedules
- Verify insurance eligibility and benefits
- Collect payments, establish payment arrangements, discuss payment options
- All other assigned duties related to Environmental Services
Education and Experience
- High School Diploma or GED
- 1 year as a patient access representative, customer service rep, or similar administrative role
Skills and Abilities
- Excellent customer service skills; Must speak, read, and write English fluently
- Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
- Demonstrate planning, organizational and ability to follow-through until a process is complete.
- Basic medical terminology is a plus
Interaction with Other Departments and Other Relationships
Interacts with all visitors to the department which may be patients, family members or staff from other departments within UMC or TTUHSC.
Physical Capabilities
Should be able to lift up to 25 lbs. Work requires frequent sitting and walking. Stressful atmosphere at times with many emotional demands.
Must possess near visual acuity to read documents and computer records.
Environmental / Working Conditions
This position is subject to indoor and outdoor environmental changes that may include varying temperatures.
UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Request for accommodations in the hire process should be directed to UMC Human Resources. *
Patient Service Representative - Access Center
A company is looking for a Patient Service Representative for their Access Center in Maine. ...
Patient Access Representative - SW Endoscopy Center
Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately. We’ve learned that what is best for patients is also best for employees. Collects all pertinent information to regi...
Patient Access Representative
A company is looking for a Patient Access Representative. Key Responsibilities:Toggling multiple systems & applicationsRemote patient registrationCensus Reconciliation- Hospital vs. ...
Patient Access Representative - Endoscopy
Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately. We’ve learned that what is best for patients is also best for employees. Collects all pertinent information to regi...
Remote Acute Patient Access Services Representative
A company is looking for a Remote Acute Patient Access Services Representative. ...
Patient Service Representative
Colorado Eye Center is searching for an energetic, patient focused, team oriented. Patient Service Representative. Patient Services Representative I. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. ...
Patient Access Representative- PRN (on call)
Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately. We’ve learned that what is best for patients is also best for employees. Collects all pertinent information to regi...
Patient Access Representative
Provides excellent customer service to patients, physicians, co-workers and clinical staff including: greeting patients, answering questions, and providing direction and instructions as necessary. The Admission Services Representative is the first on-site point of contact for patients at National Je...
Patient Access Representative
The Patient Access Representative is dedicated to exceptional customer service and displays working knowledge of computer systems. Provides excellent customer service to patients, physicians, co-workers and clinical staff including: greeting patients, answering questions, and providing direction and...
Patient Access Representative
The Patient Access Representative is dedicated to exceptional customer service and displays working knowledge of computer systems. Provides excellent customer service to patients, physicians, co-workers and clinical staff including: greeting patients, answering questions, and providing direction and...