Network Development Manager

The PALFINGER values of People, Entrepreneurship, Respect and Learning are more than words. We strive daily to create and support an atmosphere of collaboration, transparency, empowerment and customer focus so our greatest assets, our people, can harness their passion, drive and motivation to make a significant impact!

As a global company, PALFINGER offers its customers worldwide hydraulic lifting solutions and stands for the most innovative, reliable and efficient lifting, loading and handling solutions for use on commercial vehicles (PALFINGER Products).

In North America, our product portfolio qualifies PALFINGER as a complete truck-equipment solution provider. Furthermore, as a PALFINGER North America Region member, PALFINGER continuously pursues our vision of being the preferred provider of truck equipment.

Are you ready to help us lift anything and reach new heights in your career? Apply now.

PALFINGER is searching for a Network Development Manager. We are located in Schaumburg, IL. This position reports to Marcos de Oliveira, Director, Network Development and Sales & Process Tools.

Responsibilities :

• Implement network development strategies, programs, and processes in alignment with product lines and key departments (Sales, Service, & Marketing).
• Conduct regular audits of dealers across North America to ensure compliance with company standards and operational excellence.
• Manage the distribution network to drive profitability and growth, supporting the KPI follow-up of contractual standards and commitments.
• Ensure the implementation of Palfinger Distributor and Partner Standards, including contracts, to establish a best-in-class customer experience across the network and build stronger partnerships.
• Oversee the processes of appointments, terminations, and improvements for dealers and partners; identify new dealers according to defined criteria, and prepare scouting information packages.
• Prepare and follow up on the Distributor and Dealer Onboarding process (DAC).
• Evaluate trends in sales processes and tools, and challenge existing processes to ensure continuous improvement.

Qualifications :

• Bachelor's degree in Engineering, Business Administration, or a related field
• 5+ years of work experience in similar position in Partner / Dealer Development Role
• Customer-centric approach, deep understanding of all business processes
• Excellent organizational, project management and time management skills, including multi-tasking and ability to prioritize and meet deadlines, follow up and attention to details.
• Positive track record in change management projects
• Strong analytical and problem-solving skills
• Ability to work under pressure
• Strong communication and leadership skills
• High commitment and passion to perform

What We Offer :

• Competitive compensation.
• 401(k) with Company match.
• Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state).

Wellness program offered.

• Paid Company holidays and paid Personal Time Off (PTO).
• Opportunity for continuous learning and career growth.

This job posting describes the general nature of work performed by employees within this classification. The information on this posting is not designed to contain a comprehensive list of all responsibilities required of employees assigned to this job.

Other duties may be assigned.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer / Vet / Disabled