Description : Job Description :
Job Description :
Function as SFDC Functional Consultant with responsibilities to :
o Provide SFDC and Domain expertise to solve clients problems and transform their business
o Build client specific solutions on the SFDC platform using all the available tool options. Collaborate and work closely with enterprise SFDC practice.
o Lead interactions with client personnel during requirement gathering and prototyping sessions.
o Lead SFDC development team with little or no direct supervision.
o Provide advice on best practices and approaches to the team and the client.
o Manage tasks to schedule and budget. Strong knowledge of enterprise issues related to IT architecture.
o Exposure to other CRM Tools such as MS Dynamics, Siebel, SAP CRM, DMS, Digital technologies (Good to have)
o Knowledge of Automotive, Industrial equipment CRM implementations (Nice to have)
- Must have executed at least 3 full life cycle Salesforce implementations
- Must not have only project management or resource management experience
Responsibilities :
- Play role of SFDC functional expert on projects
- Advise leading global manufacturing clients on CRM / CEM strategy, IT product evaluation.
- Lead teams for business blue printing
- Lead CX consulting assignments which involve SFDC cloud solutions.
- Develop use cases and guide technical teams for POC / solution development, test case designs, and certify solutions before handing over to customers
- Lead research in CEM / Digital CEM and publish papers in global forums
- Work on pre-sales for identifying and converting business consulting and IT implementation opportunities.
Qualifications :
Years of experience required for position : 10-15 years
- Experience of Salesforce.com solution design and integrations frameworks.
- Experience of Salesforce.com configuration and release management.
- Salesforce.com certifications are highly preferred
- Knowledge of related enterprise systems, CRM, SFA, and ERP
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