User Design Specialist Job at Sun Technologies in Charlotte
MediabistroCharlotte, NC, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
- serp_jobs.job_card.temporary
job_description.job_card.job_descriptionMedical Insurance in compliance with the ACA. 401(k). Sick leave in compliance with applicable state, federal, and local laws. Consent and communication materials Develop and implement inclusive recruitment strategies End-to-End Recruitment for Research Ethical research practices and user data privacy Identify and implement lightweight, scalable processes Participant recruitment Recruitment and research advisory Research operations, UX research Research tools and vendor platform evaluation Screening conversations Thought partner to user researchers and service designers Creating inclusive research frameworks and protocols Creative visual storytelling that brings research to life Mission-driven organization, public education, or nonprofit experience Research involving youth, families, or vulnerable population Lead participant recruitment for a variety of research methods (e.g., interviews, co-design, surveys, usability testing), including screening, informed consent, scheduling, and incentives Draft accessible, plain-language consent and communication materials in collaboration with legal and compliance teams Craft effective screeners and other materials to ensure inclusive and successful sessions Conduct initial screening conversations to ensure individuals are appropriately prepared, informed, and confident in participating in innovative research methods Act as a thought partner to user researchers and service designers, providing guidance on recruitment, logistics, study design, and resource planning Develop and implement inclusive recruitment strategies, especially for underrepresented populations and beyond traditional College Board pathways Advise on recruitment and research practices that balance student privacy and allow for longer-term engagement with communities Identify and implement lightweight, scalable processes that support inclusive, ethical, collaborative, and innovative research across Greenhouse teams. Identify gaps or friction in existing research workflows and recommend improvements Establish toolkits, templates, and repeatable processes for recruitment, planning, and data handling Advise on and implement privacy, consent, and data protection procedures aligned with legal standards (e.g., FERPA) Evaluate research tools and vendor platforms (e.g., scheduling, transcription, incentives) and recommend fit-for-purpose solutions Recommend and document sustainable practices that support equitable research at scale Co-design an early iteration of a research repository with Greenhouse designers, including recommended tooling and strategies for scaling and improving 5+ years of experience in research operations, UX research, or related program management roles Experience in research enablement — creating documentation, templates, and leading internal workshops around best practices Established experience across the research lifecycle, including recruiting participants, managing a participant panel, and training teams on how to match participants to studies Experience supporting qualitative and quantitative research methods across multiple teams with distinct products and user needs Experience supporting data collection and analysis : taking notes on qualitative studies, preparing data for analysis Experience working with tools such as Airtable, Dovetail, Qualtrics, UserTesting, Dscout, or similar; support working within their limitations or drive decisions on best tools to meet teams’ needs Strong project management and systems design skills; ability to build processes that scale Excellent organizational, collaboration, and communication skills A creative, proactive, entrepreneurial mindset—comfortable bringing new ideas and strategies to improve our research practice Deep respect for ethical research practices and user data privacy Ability to work in a fast-paced, ambiguous environment with shifting priorities Experience working in or with mission-driven organizations, public education, or nonprofits Experience supporting research involving youth, families, or vulnerable populations Experience creating inclusive research frameworks and protocols Experience with or demonstrated interest in creative visual storytelling that brings research to life
Overview
Airtable, Dovetail, Dscout, Qualtrics, Research operations, UserTesting, UX Research – End-to-End Recruitment for Research. This is a part-time, 100% remote contract position with potential for extension.
Location
- 100% Remote
Duration
up to 3 months contract with possible extension
Job Description
Pay Range : $65-$75 / hr. The pay rate may differ depending on your skills, education, experience, and other qualifications.
Featured Benefits :
This is a part-time position – 20 hours per week
This is a temp position expected to last 3-6 months from the start date
Must Have
Nice To Have
Own End-to-End Recruitment for Research
Support and Advise Researchers
Streamline and Standardize Research Ops
Lay the Groundwork for Long-Term Research Infrastructure
Must Have (Qualifications)
Nice to Have
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